Event Services & Production Manager (Crypto.com Arena)

AEG Worldwide • Los Angeles, CA

2d • $73,266 - $106,698 • Onsite

About The Position

The Event Services & Production Manager manages assigned sports team events and supports concerts and special events at the venue. The role supervises, schedules, and coordinates stage crews, including stagehands from the local union hall, and serves as the main liaison among venue tenants, promoters, and facility departments to help ensure successful events. The manager oversees event preparation and execution, production coordination, stage equipment and crews, safety requirements, and event-related financial and administrative processes.

Requirements

• High school diploma or equivalent; a bachelor's degree is preferred.
• At least 5 years of related work experience.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel, and ability to learn required business systems.
• Knowledge of front-of-house patron practices and procedures.
• Ability to coordinate all components involved in presenting major theatrical productions, awards shows, and concerts.
• Knowledge of occupational hazards and trade safety precautions.
• Ability to work in a fast-paced, high-energy environment and handle high-stress situations.
• Ability to read, understand, and implement artist riders.
• Ability to understand and follow oral and written instructions.
• Strong organization and attention to detail.
• Ability to establish and maintain effective working relationships.
• Tolerance and patience under adverse conditions, including loud noise.
• Ability to work long, irregular hours for extended periods as dictated by events and schedules, including weekends and holidays.

Nice To Haves

• Knowledge of the sports and entertainment industry.
• Experience with stagehand practices and techniques, including IATSE stagehand practices and union contracts.
• Strongly preferred experience with AutoCAD software.

Responsibilities

• Serve as the primary contact and liaison for one or more arena tenants, determining and supporting their event needs.
• Manage long and multiple load-ins, events, and load-outs for assigned concerts, private events, award shows, and other events.
• Coordinate with the Los Angeles Fire Department on permit requirements and obtain approval for special setups.
• Work with Finance to prepare and deliver accurate estimates, settlements, and invoices.
• Ensure tenants and clients operate within company and venue safety and security requirements.
• Coordinate communication between shows, the company, and Local 33 Union stagehands to support event service.
• Prepare and distribute production notes and schedule production meetings with venue department heads, including operations, security, food and beverage, and guest services.
• Manage and supervise in-house crews, stagehands, and other technicians involved in stage and non-stage productions, including determining event coordination priorities and arranging soft goods, electrical, sound, supplemental rental equipment, and building modifications.
• Oversee setup and operation of support equipment for stage presentations and assemble crews to set up, operate, and dismantle stage shows.
• Manage and coordinate repair and maintenance schedules for stage equipment.
• File reports and process payroll related to stage personnel.
• Prepare in advance with production crews and personnel regarding technical rider requirements.

Benefits

• Medical, dental, and vision insurance.
• Paid holidays, vacation, and sick time.
• Company-paid basic life insurance and voluntary life insurance.
• Parental leave.
• 401(k) plan with a current employer match of 3%.
• Flexible spending and health savings account options.
• Wellness offerings.
• Eligibility for a bonus under the current bonus plan requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED