Event Services & Production Manager (Crypto.com Arena)

AEG Worldwide•Los Angeles, CA

About The Position

The Event Services & Production Manager manages assigned sports team events and supports concerts and special events at Crypto.com Arena. The role supervises, schedules, and coordinates the stage crew, including union stagehands, and serves as the primary liaison among venue tenants, promoters, and facility departments to ensure successful events. The manager oversees event preparation and execution, including load-ins and load-outs, production meetings and notes, technical rider requirements, stage and support equipment, crew assignments, stage equipment maintenance, and coordination with the Los Angeles Fire Department on permits and special setups. The role also works with Finance on estimates, settlements, and invoicing; ensures tenants and clients comply with safety and security requirements; and processes reports and payroll related to stage personnel. This position requires a high-energy, fast-paced environment and long, irregular hours that may include weekends and holidays. The position is full-time and eligible for a bonus under the current plan requirements.

Requirements

High school diploma or equivalent.
At least 5 years of related work experience.
Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel, and ability to learn required business systems.
Knowledge of front-of-house patron practices and procedures.
Ability to coordinate all components involved in presenting major theatrical productions, awards shows, and concerts.
Knowledge of occupational hazards and trade safety precautions.
Ability to work in a fast-paced, high-energy environment and handle high-stress situations.
Ability to read, understand, and implement artist riders.
Ability to understand and follow oral and written instructions.
Strong organization and attention to detail.
Ability to establish and maintain effective working relationships.
Tolerance and patience under adverse conditions, including loud noises.
Ability to work long, irregular hours for extended periods as dictated by events and schedules, including weekends and holidays.

Nice To Haves

Bachelor’s degree preferred.
Knowledge of the sports and entertainment industry.
Experience with stagehand practices and techniques, including IATSE stagehand practices and union contracts.
Strongly preferred experience with AutoCAD software.

Responsibilities

Serve as the primary contact and liaison for one or more Arena tenants, including the Lakers, Kings, and Sparks, and determine and provide for their event needs.
Manage long and multiple load-ins, events, and load-outs for concerts, private events, award shows, and other assigned events.
Coordinate with the Los Angeles Fire Department on permit requirements and obtain approval for special setups.
Work with Finance to prepare and deliver accurate estimates, settlements, and invoices.
Ensure tenants and clients operate within company and venue safety and security parameters.
Manage communication between shows, the company, and Local 33 Union stagehands to provide event services.
Prepare and distribute detailed production notes and schedule production meetings with venue department heads, including operations, security, food and beverage, and guest services.
Manage and supervise in-house crew, stagehands, and other technicians involved in stage and non-stage productions, including determining event coordination priorities and overseeing setup of production elements and equipment.
Oversee the setup and operation of support equipment for stage presentations and assemble crews to set up, work, and dismantle stage shows.
Manage and coordinate repair and maintenance scheduling for stage equipment.
File reports and process payroll relating to stage personnel.
Prepare in advance with production crews and personnel regarding technical rider requirements.