Event Server

The Club at Rolling Hills•Golden, CO

About The Position

The Event Server assists with banquet functions by serving guests and helping ensure a positive guest experience. The role involves preparing and resetting banquet rooms, attending pre-shift meetings, serving food and beverages according to the Supervisor’s expectations, and responding courteously to guests. Event Servers support coworkers and follow instructions while maintaining service standards and complying with requirements for serving alcoholic beverages. The position requires frequent movement through crowded rooms, standing for long periods, operating beverage equipment, and transporting up to 30 pounds. Scheduling flexibility is required, including availability for early mornings, late nights, weekends, and holidays.

Requirements

Effective verbal and written communication skills, including the ability to adapt communication style to different audiences.
Friendly demeanor and the ability to communicate well with guests.
Ability to follow directions and adapt to changing environments.
Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
Ability to remember, recite, and promote menu items.
Ability to move continuously through a crowded room, with or without a tray.
Ability to operate beverage equipment, such as a coffee maker, with or without reasonable accommodation.
Ability to stand for long periods, with or without reasonable accommodation.
Ability to transport up to 30 pounds.
Willingness to help coworkers and work as a team, with or without reasonable accommodation.
Flexibility to work early mornings, late nights, weekends, and holidays.

Nice To Haves

Experience as a server is preferred.

Responsibilities

Assist the Banquet Manager in serving guests during banquet functions to ensure a positive guest experience.
Set up banquet rooms as instructed, including linens, service ware, glassware, and décor.
Attend pre-shift meetings to learn event details and guest and Club expectations.
Greet guests and respond to requests in a friendly and courteous manner.
Serve food and beverages in the order and manner directed by the Supervisor.
Remove dishes promptly as guests complete each course or meal, or at the end of the function.
Comply with State, Federal, and Corporate requirements for serving alcoholic beverages.
Replenish beverages as needed and check with guests for overall satisfaction.
Reset banquet rooms according to the Supervisor’s specifications after functions.
Comply with attendance rules and maintain regular availability for work.
Perform other job-related duties as assigned.
Support coworkers and other staff to help ensure guest satisfaction.
Work as part of a team and follow instructions.