Hospitality Event Server

Convene Hospitality Group•New York, NY

About The Position

Convene Hospitality Group is seeking a Hospitality Service Technician to join its Operations team. Reporting directly to the Service Manager/Supervisor, this role delivers genuine, anticipatory service to clients, guests, and members across operations. The position works closely with Culinary, Production, and Technology teams to create seamless experiences and meaningful connections, while upholding the company’s service standards and values of Genuine, Relentless, Integrity, and Teamwork. The role involves supporting food and beverage service at events, maintaining rooms and service stations, following Program Execution Orders and Standard Operating Procedures, and ensuring cleanliness, sanitation, and presentation. The position requires knowledge of menus, recipes, and event details, as well as flexibility to accommodate client requests and changing needs.

Requirements

Minimum 2 years of serving experience.
Strong communication, interpersonal, and organizational skills, with the ability to multitask effectively.
Highly motivated team player with leadership qualities and a commitment to service excellence.
Flexible schedule and ability to work varied or extended hours as needed.
Physically able to stand, walk, and move objects up to 25 pounds, including reaching overhead and below the knees.

Nice To Haves

Coffee experience and basic food and beverage knowledge.
Food Hygiene/Food Handling certification.
TIPS certification.

Responsibilities

Deliver world-class service in alignment with Brand Standards, anticipating and accommodating special requests or last-minute client needs.
Set up, maintain, replenish, and break down food and beverage stations and rooms while following Program Execution Orders and Standard Operating Procedures.
Maintain a clean, safe, organized, and well-stocked work environment, with attention to sanitation, food handling, and presentation.
Maintain full knowledge of menus, recipes, and event details to support seamless service delivery.
Perform opening, mid-shift, and closing duties, including cleaning, polishing, and restocking.
Collaborate with team members and perform additional duties as assigned to uphold service excellence.