Event Sales Manager
About The Position
Topgolf is seeking an Event Sales Manager to drive revenue growth by owning the full sales cycle across inbound leads and outbound business development. The role focuses on growing the sales pipeline, converting accounts, and delivering high-quality client experiences that encourage repeat business. The home venue may be in Philadelphia, King of Prussia, or Mount Laurel. The Event Sales Manager works in a high-energy, guest-facing venue and collaborates closely with Operations and the Culinary Team to execute events. The position requires a flexible schedule that includes evenings, weekends, and holidays, as well as availability for extended hours during peak periods, special events, and high-volume seasons. Compensation is listed as $50,000–$70,700 annually plus commission.
Requirements
- At least 5 years of progressive sales experience, including leadership of direct reports.
- Proven success in high-volume events or hospitality sales environments.
- Strong proficiency in Salesforce or a similar CRM, as well as Excel and reporting tools.
- Must be at least 21 years of age where required by state or local law.
- Ability to remain stationary for extended periods, including at a desk, computer workstation, or within the venue.
- Ability to regularly move throughout the venue for site tours, event setup walkthroughs, and guest and team engagement.
- Ability to occasionally lift, carry, and/or move up to 25 pounds.
- Ability to communicate clearly and effectively verbally and in writing, in person, by phone, and electronically.
- Ability to hear and respond to verbal communication in a venue, including areas with moderate to high background noise.
- Visual acuity sufficient to read documents, computer screens, CRM dashboards, BEOs, and written correspondence.
Nice To Haves
- Bachelor's degree in hospitality management, Business Administration, or a related field; equivalent education and relevant experience will be considered.
- Progressive, relevant experience in the hospitality industry.
Responsibilities
- Manage a high-volume inbound pipeline and consistently prospect outbound during daily Power Hours.
- Own each stage of the sales process, from initial inquiry through venue tour, proposal, and close.
- Conduct in-person venue tours and client touchpoints to convert sales opportunities.
- Identify upsell opportunities and maximize the value of client relationships.
- Provide an exceptional client experience from initial inquiry through post-event follow-up.
- Partner with Operations and the Culinary Team to ensure events are executed effectively.
- Maintain detailed and accurate Banquet Event Orders (BEOs) to prevent day-of issues.
- Represent the Topgolf brand with professionalism and hospitality.
- Review daily performance metrics, key numbers, and lead rotations to track progress and identify gaps.
- Maintain pipeline accuracy and data integrity to support forecasting.
- Identify sales process improvements and share them with leadership.
- Build community awareness of the Topgolf brand through networking and professional engagement.
- Participate in daily huddles, weekly sales meetings, and one-on-ones with sales leadership.
- Stay aligned with venue priorities, targets, and execution standards, and demonstrate Topgolf's values of Fun, One Team, Excellence, Courage, and Caring.
- Own pipeline performance and revenue results, monitor metrics, adjust sales activity when needed, and follow through on commitments to clients, operations, and sales leadership.
Benefits
- Free play and half-price food.
- Health insurance for qualifying team members.
- Dental insurance for qualifying team members.
- Vision insurance for qualifying team members.
- 401(k) team member match for qualifying team members.
- Free mental well-being platform for qualifying team members.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
