Event Sales Manager

Punch Bowl Social • Chicago, IL

5d • Onsite

About The Position

The Event Sales Manager is responsible for developing and selling events, pursuing new sales opportunities, consulting with clients on event details, managing revenue documentation, and maintaining accurate financial records. The role reports to the Senior Sales Manager and National Director of Sales, with overall accountability to the VP of Event Sales & Business Development. It collaborates closely with venue operations to support smooth event transitions and execution, while delivering outstanding guest service throughout the sales process and after events. The employer provides training for the role.

The position involves building client and industry relationships, preparing tailored proposals, conducting site tours, coordinating event details and staffing schedules, and overseeing events from planning through completion. The Event Sales Manager is expected to meet or exceed sales objectives and KPI standards, support sales and marketing initiatives, monitor financial performance, and maintain Punch Bowl Social brand and operational standards.

This is an on-site venue role requiring weekday availability and flexible hours, including evenings, weekends, and holidays as needed. The work includes standing and walking for extended periods, bending, kneeling, lifting products up to 50 pounds, and extended periods at a computer or phone. Applicants must be at least 21 years old. The listed on-target earnings are $100,000–$120,000 annually.

Requirements

• At least 3 years of restaurant or hotel event sales experience, with a proven record in event-specific sales.
• At least 3 years of experience in high-volume, fast-paced environments.
• Extensive understanding of the market and industry trends.
• Ability to accommodate schedules aligned with restaurant and bar volume demands and adapt to varying schedules based on event volume.
• Excellent verbal and written communication skills.
• Strong math aptitude for financial reporting and budget management.
• Experience managing, leading, and motivating a team of employees.
• Ability to work on-site at the venue during weekdays.
• Availability to work evenings, weekends, and holidays as needed.
• Ability to stand and walk for extended periods, bend, kneel, and lift products weighing up to 50 pounds.
• Ability to remain stationary while working at a computer screen or on the phone for extended periods.
• Awareness of potential hazards, including slipping and tripping.
• Must be at least 21 years old.

Nice To Haves

• Experience in event operations.
• Positive attitude and genuine passion for creating memorable experiences and making people smile.
• Ability to work effectively in a supportive, collaborative team environment.
• Appreciation for high-quality food and beverage and the techniques involved in production.
• Sense of adventure and energetic engagement.
• Effective communication with front-of-house and back-of-house team members, management, and the community.
• Strong interpersonal skills, active listening, and follow-up for clarity.
• Strong organizational skills, attention to detail, and ability to multitask efficiently.
• Ability to check for understanding and follow up on directions as needed.
• Proficiency in computer skills, including Excel and Word.
• Familiarity with CRM and catering software systems; Tripleseat experience is a bonus.

Responsibilities

• Develop, plan, and sell events to exceed monthly and annual sales objectives.
• Create and implement sales initiatives and strategies to meet and surpass KPI standards.
• Build relationships with repeat clients through regular outreach and follow-ups.
• Identify new business opportunities through proactive outbound sales efforts.
• Build and maintain relationships with local DMCs, event planners, CVBs, and hotels.
• Collaborate with the National Director of Sales and General Manager on sales and marketing initiatives.
• Maximize revenue through upselling and strategic sales approaches.
• Ensure accurate and timely weekly and monthly financial reporting; analyze variances and initiate corrective actions as needed.
• Provide timely proposals tailored to client needs, including menu selections, beverage preferences, and event planning details.
• Schedule and conduct site tours, providing clients with comprehensive and engaging experiences.
• Understand front-of-house and back-of-house operating procedures as they relate to events.
• Oversee events from start to finish, ensuring accurate execution and strong communication with the venue team.
• Manage time, multiple tasks, and changing priorities efficiently.
• Lead BEO meetings and collaborate with operations on staffing schedules.
• Adapt flexibly to evolving business needs and requirements.
• Deliver outstanding guest service through all stages of the sales process, including post-event follow-ups to encourage repeat business and referrals.
• Participate in local professional networking events and follow up on leads.
• Use POS systems, Tripleseat, Microsoft Office, and Wisely.
• Ensure events adhere to Punch Bowl Social brand standards and operational excellence.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account option, including a company HSA contribution
• Flexible Spending Accounts
• Employee Assistance Program
• Company-provided Short Term Disability Insurance
• Company-provided Long Term Disability Insurance
• Paid Time Off
• Voluntary benefits, including LifeLock Protection, Pet Insurance, Accident, and Critical Illness offerings
• Opportunities for growth and advancement
• Discounts on food, beverage, and activities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed