Event Sales Manager

Dave & Buster's•Schaumburg, IL
•$67,339 - $79,222•Onsite

About The Position

The Event Sales Manager drives event revenue through consultative selling, outbound prospecting, and retention of an existing client base. The role calls for a strategic, big-picture thinker with a track record of increasing sales, cold-calling expertise, strong client-nurturing skills, multitasking ability, and motivation to succeed. The position works on-site and reports directly to the General Manager. The manager develops and executes local and outbound sales strategies, manages the full sales cycle, and builds and supports a high-performing sales team. The role involves identifying target customer segments, generating leads in the community, monitoring sales metrics and market trends, and tracking progress and customer communications in CRM and sales data platforms. The Event Sales Manager partners closely with District Sales and Regional Sales Managers.

Requirements

  • Must be at least 21 years of age.
  • At least 5 years of related sales experience.
  • Outgoing and personable, with excellent verbal and written communication skills.
  • Ability to travel 10% of the time within the community and to trade shows or conferences.
  • Strong computer skills, particularly with Excel, Word, Microsoft Office, and CRM applications.
  • Well-developed presentation and negotiation skills.
  • Experience with outbound prospecting and new business development.
  • Strong prospecting, presentation, and closing skills.
  • Leadership, relationship-selling, and new-business-development skills.
  • Ability to maintain customer relationships and earn repeat business.
  • Goal-oriented, self-motivated, and self-directed, with a drive to surpass targets.

Responsibilities

  • Conduct outbound lead-generation activities outside the building, including tabling, networking events, and visits with prospective and current customers.
  • Develop and execute local and outbound sales strategies to identify high-potential customer segments and industries.
  • Build and manage a high-performing sales team, providing mentorship, training, and support toward individual and team goals.
  • Manage the full sales process, including prospecting, calls, and appointment setting.
  • Monitor key performance metrics and market trends, adapting outbound sales strategies and tactics to remain competitive.
  • Track and report daily, weekly, and monthly outbound prospecting and sales goals in the CRM.
  • Use the sales data warehouse platform to communicate regularly with clients and track correspondence and communications.
  • Partner closely with District Sales and Regional Sales Managers.
  • Develop sales campaigns that nurture customer relationships and drive repeat sales.

Benefits

  • Competitive salary with sales commission potential
  • Quarterly bonus program
  • Health, dental, and vision coverage
  • Long- and short-term disability coverage
  • Employee Assistance Program
  • Buster’s Legacy Fund supporting team members during difficult times
  • 401(k) matching plan
  • Free food
  • Free gameplay
  • Multiple managers per shift
  • Fun work environment
  • Career growth opportunities across Dave & Buster’s and Main Event Entertainment
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