Event Sales Manager

Punch Bowl Social • Chicago, IL

6d • $100,000 - $120,000 • Onsite

About The Position

The Event Sales Manager is responsible for developing and selling events, building client and community relationships, and meeting or exceeding sales objectives. The role focuses on finding new sales opportunities, consulting with clients on event details, preparing tailored proposals, managing revenue documentation, and maintaining accurate financial records. The manager works with venue operations to support smooth event transitions and execution, and reports to the Senior Sales Manager and National Director of Sales, with overall accountability to the VP of Event Sales & Business Development.

The role requires on-site work at the venue during weekdays and flexible availability for evenings, weekends, and holidays as needed. The Event Sales Manager helps coordinate events from initial inquiry through post-event follow-up while upholding Punch Bowl Social brand standards and operational excellence.

Requirements

• At least 3 years of restaurant or hotel event sales experience, with a proven track record in event-specific sales.
• At least 3 years of experience in high-volume, fast-paced environments.
• Extensive understanding of the market and industry trends.
• Ability to accommodate schedules aligned with restaurant and bar volume demands, including flexible hours as needed.
• Excellent verbal and written communication skills.
• Strong math aptitude for financial reporting and budget management.
• Must be at least 21 years old.
• Ability to stand and walk for extended periods.
• Good balance and ability to bend, kneel, and lift products weighing up to 50 pounds.
• Ability to remain stationary while working at a computer screen or on the phone for extended periods.
• Awareness of potential hazards, including slipping and tripping.

Nice To Haves

• Experience in event operations.
• Positive attitude and genuine passion for creating memorable experiences and making people smile.
• Ability to work effectively in a supportive, collaborative team environment.
• Appreciation for high-quality food and beverage and the techniques involved in production.
• Energetic, adventurous approach to the role.
• Effective communication with front-of-house and back-of-house team members, management, and the community.
• Strong interpersonal skills, active listening, and follow-up to ensure clarity.
• Strong organization, attention to detail, and ability to multitask efficiently.
• Ability to check for understanding and follow up on directions as needed.
• Computer proficiency, including Excel and Word.
• Familiarity with CRM and catering software; Tripleseat experience is a bonus.

Responsibilities

• Develop, plan, and sell events to exceed monthly and annual sales objectives.
• Create and implement sales initiatives and strategies to meet and surpass KPI standards.
• Build relationships with repeat clients through outreach and follow-ups, and identify new business through proactive outbound sales efforts.
• Build and maintain relationships with local DMCs, event planners, CVBs, and hotels.
• Collaborate with the National Director of Sales and General Manager on sales and marketing initiatives.
• Maximize revenue through upselling and strategic sales approaches.
• Prepare accurate and timely weekly and monthly financial reports, analyze variances, and initiate corrective actions as needed.
• Provide timely proposals tailored to client needs, including menus, beverage preferences, and event plans.
• Schedule and conduct site tours that give clients comprehensive and engaging experiences.
• Understand front-of-house and back-of-house procedures related to events.
• Oversee accurate event execution from start to finish and maintain communication with the venue team.
• Manage time, multiple tasks, and shifting priorities effectively.
• Lead BEO meetings and collaborate with operations on staffing schedules.
• Adapt to evolving business needs and requirements.
• Provide outstanding guest service throughout the sales process, including post-event follow-up to encourage repeat business and referrals.
• Participate in local professional networking events and follow up on leads.
• Use POS systems, Tripleseat, Microsoft Office, and Wisely.
• Ensure events comply with Punch Bowl Social brand standards and operational expectations.
• Manage, lead, and motivate a team of employees.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health Savings Account option, including company contribution
• Flexible Spending Accounts
• Employee Assistance Program
• Company-provided Short Term Disability Insurance
• Company-provided Long Term Disability Insurance
• Paid Time Off
• Voluntary benefits, including LifeLock Protection, Pet Insurance, Accident coverage, and Critical Illness offerings
• Opportunities for growth and advancement
• Discounts on food, beverage, and activities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed