Event Sales Manager

FatCats•Surprise, AZ

About The Position

The Event Sales Manager builds partnerships and drives sales growth for all events at the center, positioning FatCats as a go-to venue for celebrations. The role drives revenue by prospecting, building pipelines, and closing sales for birthdays, corporate groups, schools, fundraisers, and nonprofit events. The manager develops and maintains long-term relationships with schools, churches, sports teams, local businesses, community leaders, and other organizations. They manage the full sales process, from outreach and proposals through contracts and post-event follow-ups, to support guest satisfaction and repeat business. The role collaborates with center leadership and food and beverage teams to deliver exceptional guest experiences, develops weekday and off-peak sales strategies to maximize utilization, and uses CRM tools to track performance. The manager also coaches and inspires the event sales team to deliver excellence throughout the guest journey.

Requirements

  • At least 3 years of proven experience in event sales, hospitality, or entertainment sales management.
  • Demonstrated success in achieving or exceeding sales and revenue goals.
  • Strong communication, presentation, and negotiation skills.
  • Experience managing pipelines and accounts using CRM tools such as Salesforce or HubSpot.
  • Self-starter who thrives on relationship building and creative problem-solving.
  • Ability to work independently and collaboratively across teams.
  • High emotional intelligence and strong interpersonal skills.
  • Availability to work evenings and weekends as events require.

Responsibilities

  • Build partnerships and drive sales growth for events at the center.
  • Prospect, build sales pipelines, and close event sales for birthdays, corporate groups, schools, fundraisers, and nonprofit events.
  • Create and maintain long-term relationships with schools, churches, sports teams, local businesses, community leaders, and organizations.
  • Manage the sales process, including outreach, proposals, contracts, and post-event follow-ups.
  • Collaborate with center leadership and food and beverage teams to execute exceptional guest experiences.
  • Develop weekday and off-peak sales strategies to maximize utilization.
  • Use CRM tools to track performance and measure success.
  • Coach and inspire the event sales team.
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