Event Operations Supervisor | Part-Time | Miami Beach Convention Center

Oak View Group•Miami Beach, FL

2d•Onsite

About The Position

The Event Operations Supervisor reports directly to the Housekeeping Manager and supervises and directs event setup and housekeeping staff, including temporary labor, in general building cleaning and event room and hall setups and breakdowns. The role supports the Miami Beach Convention Center, its campus, and associated exterior parcels, including Pride Park, Collins Canal Park, Venu, and Rum Room. The hourly rate is $21.00–$22.00. This part-time position will remain open until December 31, 2026. The supervisor works with event operations leadership to develop daily work tasks and ensure they are completed efficiently and to a high standard. The role coordinates with venue departments and external partners, supports staff training and scheduling, monitors safety and equipment protocols, and plans production logistics across move-in, event days, and move-out. The position also includes operational documentation, venue inspections, and supervision of employees in accordance with company policies and applicable laws.

Requirements

High school diploma or equivalent.
2–3 years of supervisory experience.
Strong working knowledge of venue housekeeping standards and practices and public assembly venue setup requirements.
Ability to effectively supervise a crew of custodial workers.
Ability to motivate employees and maintain high morale and a positive attitude.
Ability to prioritize and handle multiple tasks.
Strong attention to detail and initiative to maintain the venue and campus as a first-class events facility.
Strong organizational skills and attention to detail.
Ability to lift and move heavy objects of varying weight and size.
Ability to work days, evenings, late nights, early mornings, weekends, and holidays.
Basic computer knowledge.
Valid driver's license required.

Nice To Haves

Bilingual English/Spanish skills are highly desired.
Experience with Microsoft Suite preferred.
First Aid certification preferred.
Forklift certification preferred.
OSHA certification preferred.

Responsibilities

Work with the Event Operations Manager and Assistant Event Operations Manager to develop daily work task sheets and ensure tasks are completed efficiently and to a first-class standard.
Coordinate with public safety and venue operations departments to ensure energy conservation and safety programs are followed.
Train staff and communicate responsibilities and expectations effectively.
Advise and provide recommendations regarding staff qualifications.
Help staff develop and maintain a service-oriented attitude.
Assist with adjustments to floor plans in coordination with Event Managers, General Service Contractors, AV Partners, and the internal team.
Understand, inspect, and maintain protocols for interior and exterior surfaces, including terrazzo, carpet, concrete, and wood.
Maintain safety protocols for equipment during setup and breakdown.
Inspect the venue and report equipment or venue damage to appropriate departments.
Ensure staff follow task protocols, safety requirements, and standard operating procedures to protect equipment and surfaces and maintain compliance.
Plan and execute production logistics for move-in, show days, and move-out.
Assist with employee training, scheduling, inventory controls, and external vendor relations.
Communicate effectively with internal departments and clients.
Read event resumes and venue drawings to set leased space.
Write daily post notes for the following shift.
Complete daily housekeeping/setup service logs for billable and nonbillable work and submit them to the Assistant Event Operations Manager.
Operate motorized vehicles, including golf carts and Cushman carts.
Supervise and assist housekeeping and temporary labor workers in general cleaning of the venue, campus, and equipment/inventory.
Supervise and assist setup and temporary labor workers in setting up tables, chairs, risers, stages, and other equipment for meeting rooms, exhibition halls, pre-function/lobby areas, and campus spaces.
Supervise a group of full-time, part-time, and temporary labor workers in accordance with company policies and applicable laws.
Interview, hire, and train employees.
Plan, assign, and direct work; appraise performance; reward and discipline employees in conjunction with Human Resources; address complaints; and resolve problems.
Perform other duties and responsibilities as assigned.