Event Marketing Roadshow Manager, Assistant Vice President
About The Position
The Event Marketing Roadshow Manager provides leadership and operational direction to teams within Global Event Marketing, with full supervisory responsibility for team motivation and development, performance evaluations, compensation, hiring, discipline, terminations, and day-to-day assignments. The role applies in-depth subject-matter knowledge and provides advisory services, while contributing to techniques, models, plans, objectives, strategies, and program content. It shares responsibility for planning and budgets and is accountable for the quality, timeliness, and volume of results. The manager provides roadshow services to Citi businesses and divisions supported by the Roadshow Group, overseeing complex logistics for lead-managed debt and equity roadshows. The role coordinates travel and works with meeting coordinators across regions, travel agents, bankers, support staff, clients, and client assistants to deliver efficient service and keep roadshows running smoothly. This includes arranging travel and accommodation, maintaining and distributing itineraries, and managing changes during roadshows. The position requires strong communication, diplomacy, client relationship management, attention to detail, and time management. It also requires sound risk judgment, compliance with applicable laws and policies, ethical conduct, transparent escalation and reporting of control issues, and accountability for the work of others.
Requirements
- 5–8 years of experience.
- Strong client relationship management skills and a proven customer-focused approach.
- Excellent time management skills to handle projects with both long and short lead times.
- Bachelor's/University degree or equivalent experience.
- Excellent communication and diplomacy skills.
- Attention to detail when making judgments based on factual information.
Nice To Haves
- Knowledge of roadshow trends affecting the financial services industry and Citi clients.
- Read financial and marketing publications and keep current on cultural events and restaurant reviews to ensure ideas are innovative.
Responsibilities
- Provide roadshow services to the Citi businesses and divisions supported by the Roadshow Group.
- Manage complex logistics within the Global Event Marketing function.
- Lead projects and manage workload distribution as a team lead.
- Provide expertise to the business and direct projects; contribute to objectives, strategies, program content, and marketing elements as needed.
- Coordinate travel for lead-managed debt and equity roadshows.
- Administer and implement department policies and procedures.
- Research and arrange complex travel logistics, including flights, trains, ground transportation, hotels, and charters when applicable.
- Partner with Citi Flight to obtain charter quotes and book charters when applicable.
- Work with meeting coordinators in the United States and other regions, travel agents, bankers, support staff, clients, and client assistants to deliver efficient service and ensure roadshows run smoothly.
- Keep roadshow itineraries updated, distribute them by email, and send them to hotels daily for key participants.
- Manage changes to flights, hotels, ground transportation, and charters while a roadshow is in progress.
- Coordinate with meeting coordinators to manage schedule constraints and help ensure clients arrive at meetings on time.
- Review travel itineraries and enter confirmation numbers into the schedule.
- Assess risks in business decisions, safeguard the firm's reputation and assets, comply with laws, rules, regulations, and policies, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.
- Supervise others effectively and create accountability for maintaining required standards.
- Perform other duties as required.
Benefits
- Medical, dental, and vision coverage.
- 401(k).
- Life, accident, and disability insurance.
- Wellness programs.
- Paid time off, including planned vacation, unplanned sick leave, and paid holidays.
- Eligible employees may receive discretionary and formulaic incentive and retention awards.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
