Event Manager | Full-Time | Curry County Events Center

Oak View Group•Clovis, NM

11d

About The Position

Oak View Group is hiring an Event Manager for the Curry County Events Center. The Event Manager manages assigned events from advance planning through completion, including event preparation, staffing, security coordination, customer and lessee service, and post-event settlement. The role leads event and security staff, coordinates with facility users and staff, and communicates with municipal public safety officials to help ensure events run smoothly and patrons remain safe. This full-time position pays an annual salary of $43,888–$48,000. Benefits include health, dental, and vision insurance, a 401(k) savings plan with matching, and paid time off consisting of vacation days, sick days, and 11 holidays. The position will remain open until December 31, 2026.

Requirements

3–5+ years of increasingly responsible event management experience in a stadium, arena, convention center, or public assembly facility.
Strong oral and written communication skills.
Strong computer proficiency, including Microsoft Office applications, word processing, and the Internet.
Knowledge of operational characteristics of events and the needs of facility users.
Knowledge of crowd management and control techniques and customer service practices.
Knowledge of management principles, employee scheduling, and training.
Demonstrated familiarity with facility-use contracts.
Knowledge of fire and public safety regulations.
Knowledge of A/V equipment and electronic systems in public assembly facilities.
Experience with budget preparation and control.
Familiarity with terminology used in entertainment, convention, or public assembly settings.
A high school diploma and relevant experience in events or event sales will be considered.

Nice To Haves

Bachelor’s degree from an accredited college or university, with major coursework in facility management, hospitality management, business, or a related field.
Experience with AutoCAD.

Responsibilities

Advance, plan, service, and supervise events.
Plan, manage, and evaluate the work of subordinates; provide leadership and guidance to event personnel.
Analyze challenges, identify alternative solutions, assess potential consequences, and implement recommendations in support of organizational objectives.
Maintain effective working relationships with lessees and clients, coworkers, part-time staff, contractors, patrons, and municipal officials.
Work a flexible schedule, including long nights, early mornings, weekends, and holidays as needed.
Complete duties with a customer-service focus through teamwork and dedication to Oak View Group’s principles.
Manage preparation of the building to meet event requirements.
Oversee pre-show financial estimates and post-show settlements.
Advise lessees about services available from independent event contractors.
Recruit, train, schedule, supervise, and manage event and security staff; delegate assignments and review performance.
Serve as a liaison between facility users and facility staff, recommend and evaluate event staffing levels, and coordinate communication between building staff and show staff during load-in and load-out.
Investigate and resolve event-related complaints professionally to ensure customer satisfaction.
Maintain equipment, including radios and metal detection wands, for event and security staff.
Make hospitality arrangements as needed and coordinate service needs with the food and beverage provider.
Communicate with municipal police, fire, and medical services, event staff, and the public to support patron security and smooth event operations.
Review emergency planning procedures with event staff for each event.
Create and distribute detailed data sheets before every event.
Prepare and approve bi-weekly payroll for event and security staff.
Serve as Manager on Duty when scheduled.
Perform other duties and responsibilities as assigned.