About The Position

Oak View Group is hiring an Event Manager to oversee assigned events from advance planning through event completion at Xtream Arena and GreenState Family Fieldhouse. The role manages event logistics, budgets, production, setup, staff, and contract services while coordinating communication among clients and venue departments. The Event Manager is accountable for smooth event operations and overall client and customer satisfaction, using proactive leadership, attention to detail, and problem-solving skills in a fast-paced, 24/7 venue operation. The position pays an annual salary of $45,000–$60,000. Many night and weekend shifts are expected based on the event schedule. The position will remain open until December 31, 2026.

Requirements

  • Bachelor’s degree from an accredited college or university, with major coursework in facility management, marketing, business administration, or a related field, preferred.
  • Three to five years of increasingly responsible event management experience in a stadium, arena, convention center, or public assembly facility setting is highly preferred.
  • Proficiency with Microsoft Office programs in a Windows format.
  • Knowledge of event operations, including crowd management and control techniques, fire and public safety regulations, food service practices, A/V equipment, and relevant federal, state, and local regulations.
  • Ability to communicate clearly and concisely.
  • Self-motivation and excellent interpersonal skills, with the ability to make management decisions in a fast-paced, high-pressure environment.
  • Ability to work independently and as part of a team.
  • Availability for a flexible schedule, including long shifts, early mornings, evenings, weekends, and holidays as required.
  • Ability to work on-site for assigned events.

Nice To Haves

  • Bachelor’s degree in facility management, marketing, business administration, or a related field.
  • Three to five years of increasingly responsible event management experience in a stadium, arena, convention center, or public assembly facility setting.
  • Experience with AutoCAD.
  • Production experience involving concert setup, audio, video, lighting, and rigging.

Responsibilities

  • Manage, plan, coordinate, and facilitate the logistics of assigned events.
  • Develop and control event budgets, prepare pre-show financial estimates, and complete post-show financial settlements according to contractual requirements.
  • Create Event Data Sheets and Staff Briefing Sheets for client approval and internal communication.
  • Assist internal and external clients with event logistics and recommend effective facility use for different functions.
  • Use discretion and independent judgment during events to represent the venue and serve the client.
  • Ensure required event insurance certificates, licenses, and permits are obtained in a timely manner, including permits for pyrotechnics and traffic control.
  • Troubleshoot event preparation and operations, ensuring setups are correct and making decisions regarding policy, procedures, billing, and staffing.
  • Oversee production, setup, event staff, and event-related contract services.
  • Manage the Events Department’s role in executing event contracts and rental agreements.
  • Communicate problems and proposed solutions promptly to the General Manager and/or Director of Events.
  • Prepare post-event reports covering attendance, times, significant problems, and other relevant details.
  • Finalize client requirements, including table arrangements and the number and type of support personnel needed, such as ushers, security guards, caterers, and decorators.
  • Coordinate with Operations, Food & Beverage, Marketing, Finance, and the Events Department.
  • Maintain strong interpersonal relationships with clients, employees, leaders, and contractors.
  • Work on-site for assigned events, maintain excellent attendance, and contribute to a safe and healthy work environment.
  • Act as manager on duty when required.
  • Hire, train, schedule, and manage guest services staff to support smooth event operations.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) savings plan
  • 401(k) matching
  • Paid time off, including vacation days, sick days, and 11 holidays
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