Event & Lifestyle Coordinator - Everleigh Cape Cod

Greystar Management Services•Hyannis, MA

1d•Onsite

About The Position

The Lifestyle Coordinator supports the day-to-day management of the community and helps achieve resident-retention goals. Working closely with the Community Manager, Sales Consultants, and Lifestyle Team, this role assists with move-ins, resident events and programs, and sales and marketing activities. The coordinator also supports front-office operations, resident communications, amenity readiness, local-area information, and activity-related budgeting.

Responsibilities

Welcome prospects and residents in the office or leasing area, ensure visitors are comfortable while waiting, and assist with tours as needed.
Answer and route phone calls and assist with completed service-request callbacks as necessary.
Maintain the guest-suite schedule, ensure payment and cleanliness before guest arrivals, and manage and monitor loading-dock and/or elevator schedules for move-ins and move-outs.
Document package arrivals and notify residents of deliveries within 24 hours.
Ensure amenities are in tour-ready condition and prepared for resident use.
Develop and execute creative events, services, and programs using amenity spaces; establish outcomes and assessment metrics to evaluate program success.
Maintain information about local restaurants, shops, delivery services, and other points of interest; maintain positive relationships with concierge vendors and local businesses; recommend services to residents and stay current on community events.
Monitor and respond to the Lifestyle email account, coordinate timely responses with the Lifestyle Team, and support marketing and awareness of events, programs, services, and initiatives.
Create and produce monthly calendars, newsletters, and event flyers, and submit items for Resident Portal postings.
Help ensure Greystar sales and marketing standards and benchmarks are met.
Provide input on property-portfolio budgets for planned activities and resident retention, and manage expenses within budget.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential participation in weekly, monthly, and/or quarterly bonus programs for onsite property positions.