Event & Lifestyle Coordinator - Overture Arcadia

Greystar Management Services•Scottsdale, AZ

3d•Onsite

About The Position

The Lifestyle Coordinator supports the day-to-day management of the community and its resident-retention goals. Working closely with the Community Manager and Sales Consultants, the role assists with the move-in process, coordinates resident programs and events, and supports community sales and marketing. The position also helps maintain resident-facing services, amenity spaces, communications, and event programming, while contributing to activity budgets and managing expenses.

Responsibilities

Welcome prospects and residents in the office or leasing area, help ensure their comfort while they wait, and assist with tours as needed.
Answer incoming phone calls, route them to the appropriate team member, and assist with completed-service-request callbacks as necessary.
Maintain the guest suite schedule, ensure payment and cleanliness before guest arrivals, and monitor loading dock and/or elevator schedules for move-ins and move-outs.
Document package arrivals and notify residents of deliveries within 24 hours.
Ensure amenities are in tour-ready condition and prepared for resident use.
Develop and coordinate creative events, services, and programs in amenity spaces; establish outcomes and assessment metrics to evaluate success.
Maintain information about local restaurants, shops, delivery services, and other points of interest; build positive relationships with concierge vendors and local businesses; recommend services to residents; and stay informed about community events.
Monitor and respond to the Lifestyle email account, coordinate timely responses with the Lifestyle Team, and support marketing and awareness of events, programs, services, and initiatives.
Create and produce monthly calendars, newsletters, and flyers, and monitor and submit content for Resident Portal postings.
Help ensure Greystar sales and marketing program standards and benchmarks are met.
Provide input on property portfolio budgets for planned activities and resident retention, and manage expenses to budget.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for quarterly or annual bonuses for corporate positions, based on individual and company performance.
Potential eligibility for weekly, monthly, and/or quarterly bonuses for onsite property positions.