Lifestyle Coordinator

Castle Management•Parrish, FL

About The Position

The Lifestyle Coordinator assists with planning and coordinating social events for the community. The role provides exemplary service consistent with Castle Group’s values and mission, demonstrating customer service representative of Castle Royal Service. The coordinator supports the Lifestyle Director with event planning and execution, maintains event materials and calendar information, assists clubs with on-site event reservations and preparation, tracks supplies and ticket sales, and processes deposit information. The position has no supervisory responsibilities. Duties and responsibilities may change or be supplemented based on organizational needs.

Requirements

  • High school diploma or equivalency.
  • At least 2 years in an administrative and/or event-planning role or similar position.
  • Strong customer service, communication, and interpersonal skills for creating effective customer-focused relationships at all organizational levels.
  • Ability to work under tight deadlines and use time effectively based on priorities.
  • Ability to prioritize multiple tasks and a high volume of requests.
  • Intermediate command of computer hardware and software, specifically Microsoft Office Suite.
  • Effective written and verbal communication skills.
  • Excellent interpersonal and conflict-resolution skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Ability to communicate, receive, and exchange ideas and information through spoken and written communication.
  • Ability to work under pressure, maintain composure, and exercise good judgment during emergency, difficult, or stressful situations.
  • Ability to lift 30 pounds following appropriate safety procedures.
  • Ability to stand and sit for long periods; crawl in small, tight spaces; walk and climb stairs; stoop and bend; handle, grasp, and feel objects and equipment; reach with hands and arms; and repeat motions with wrists, hands, and fingers.
  • Ability to navigate property and buildings quickly and easily.
  • Ability to detect auditory and/or visual emergency alarms.
  • Visual ability correctable to 20/20.
  • Ability to hear, understand, and respond appropriately to verbal requests in person and over the telephone, and to respond verbally in an understandable, professional manner.
  • Ability to climb ladders and work at heights above ground level.
  • Ability to work in varying environmental conditions, including heat, cold, wind, and rain, and potentially outdoors in all seasons.
  • Ability to work extended hours and weekends if needed.
  • May be required to travel off-site for training sessions.

Responsibilities

  • Promote community events and activities by creating or updating printed and digital materials, including flyers, registration and order forms, posters, show tickets, floor plans, signup and check-in sheets, directional and informational signs, brochures, newsletters, and media announcements.
  • Assist the Lifestyle Director with maintaining the association’s master calendar of events.
  • Coordinate, attend, and organize major annual events with the Lifestyle Director, and manage event logistics throughout the year.
  • Assist clubs with reservations and preparation of on-site events.
  • Manage inventory of supplies and equipment and notify the Lifestyle Director when restocking or ordering is needed.
  • Scan checks into banking software and enter deposits into property management software, such as Jenark.
  • Provide weekly ticket-sales updates to the Lifestyle Director.
  • Assist the Lifestyle Director in planning and executing approved events.
  • Perform other duties and responsibilities as assigned.
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