Lifestyle Coordinator

Castle Group•Sarasota, FL

About The Position

The Lifestyle Coordinator assists with planning and coordinating social events for the community and provides exemplary service consistent with the values and mission of the Castle Group. The role demonstrates outstanding customer service representative of Castle Royal Service. Responsibilities include promoting events through printed and digital materials, maintaining the association’s master event calendar, coordinating major annual events with the Property and General Manager, assisting clubs with on-site reservations and event preparation, managing supplies and equipment inventory, processing checks and deposits in relevant software, and supporting approved events. The position has no supervisory responsibilities. Duties may change or be supplemented based on organizational needs.

Requirements

  • High school diploma or equivalency.
  • At least 2 years in an administrative and/or event-planning role or similar position.
  • Strong customer service, communication, and interpersonal skills.
  • Ability to work under tight deadlines and manage time effectively according to priorities.
  • Ability to prioritize multiple tasks with a high volume of requests.
  • Intermediate command of computer hardware and software, specifically Microsoft Office Suite.
  • Effective written and verbal communication skills.
  • Excellent interpersonal and conflict-resolution skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Ability to communicate, receive, and exchange ideas and information through spoken and written communication.
  • Ability to maintain composure and good judgment during emergency, difficult, or stressful situations.
  • Ability to lift 30 pounds while following appropriate safety procedures.
  • Ability to stand and sit for long periods; crawl in small spaces; walk and climb stairs; stoop and bend; handle, grasp, and feel objects and equipment; reach with hands and arms; and repeat wrist, hand, and finger motions.
  • Ability to navigate property and buildings quickly and easily.
  • Ability to detect auditory and/or visual emergency alarms.
  • Ability to hear, understand, and respond appropriately to verbal requests in person and over the telephone.
  • Visual ability correctable to 20/20.
  • Ability to respond verbally in an understandable and professional manner in person and over the telephone.
  • May be required to travel off-site for training sessions.
  • May be required to work extended hours and weekends if needed.

Responsibilities

  • Promote site events and activities by creating or updating printed and digital materials, including flyers, registration and order forms, posters, show tickets, floor plans, signup and check-in sheets, signs, brochures, newsletters, and media announcements.
  • Maintain the association’s master calendar of events.
  • Coordinate, attend, and organize major annual events with the Property and General Manager, and manage event logistics throughout the year.
  • Assist clubs with reservations and preparation of on-site events.
  • Manage inventory of supplies and equipment.
  • Scan checks into banking software and enter deposits into property management software, such as Jenark.
  • Assist in planning and executing approved events.
  • Perform other duties and responsibilities as assigned.
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