Event & Lifestyle Coordinator - Overture Arcadia

Greystar•Scottsdale, AZ

5d•Onsite

About The Position

The Lifestyle Coordinator supports the community’s day-to-day management and resident-retention goals. Working closely with the Community Manager, Sales Consultants, and Lifestyle Team, the coordinator assists with the move-in process, resident events and programs, and sales and marketing activities. The role also supports front-desk operations, resident communications, amenity readiness, local recommendations, and budget management for planned activities.

Responsibilities

Greet prospects and residents, ensure visitors are comfortable while waiting, and assist with tours as needed.
Answer phone calls, route them to the appropriate team member, and assist with service-request follow-up calls as necessary.
Maintain the guest suite schedule, including payment and cleanliness for guest arrivals, and manage and monitor loading-dock and/or elevator schedules for move-ins and move-outs.
Document package arrivals and notify residents of deliveries within 24 hours.
Ensure amenities are in tour condition and ready for resident use.
Develop and execute events, services, and programs in amenity spaces, and establish outcomes and assessment metrics to evaluate their success.
Maintain information about local restaurants, shops, delivery services, and other resident resources; maintain relationships with concierge vendors and local businesses; provide residents with recommendations; and stay current on community events.
Monitor and respond to the Lifestyle email account, coordinate timely responses with the Lifestyle Team, and support marketing and awareness of events, programs, services, and initiatives.
Create and produce monthly calendars, newsletters, and event flyers; monitor and submit items for Resident Portal postings.
Help ensure Greystar sales and marketing program standards and benchmarks are met.
Provide input on property-portfolio budgets for planned activities and resident retention, and manage expenses to budget.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Optional critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for a weekly, monthly, and/or quarterly bonus program.