Seasonal Sales Associate - Cape Cod

PACSUN•Hyannis, MA

About The Position

The Sales Associate generates sales by demonstrating enthusiasm for products, brands, fashion, and trends while providing an exceptional customer experience. The associate completes tasks and initiatives assigned by store leadership and contributes positively to the store team. The role focuses on customer service, full-price selling, following company policies and loss-prevention procedures, maintaining visual standards and a safe, clean, organized store, and sharing customer feedback with leadership. The associate also supports sales and operational goals, participates in store events and contests, and executes digital sales strategies such as ship-from-store and BOPIS. The associate represents the PacSun brand, contributes to a positive work environment, follows employee appearance guidelines, and takes initiative to learn about products, brands, fashion, and trends. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
Required vision abilities include close and distance vision, depth perception, and ability to adjust focus.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations according to policy, attempt to resolve issues, and involve leadership in escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness to support a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with loss-prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to help improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities.
Support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand through passion for products, brands, fashion, and trends.
Contribute to a positive working environment by exhibiting core value behaviors.
Follow Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.