Seasonal Retail Sales Associate, Cape Cod

Macy's•Hyannis, MA
•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. Working on the sales floor or in fitting rooms, you use product knowledge and a personal approach to build trust, meet sales goals, and encourage customer loyalty. The role also includes maintaining a clean, organized, inviting shopping space. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
  • Ability to use electronic devices.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; and stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Understand customer needs and provide personalized recommendations about products and services.
  • Work toward daily sales goals and use customer engagement and effective selling behaviors to drive performance.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Keep the sales floor clean, organized, and ready for customers.
  • Merchandise new receipts, process damages, testers, and selected merchandise returns to vendors, update signs and pricing, and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
  • Collaborate with colleagues to support customers and the community.
  • Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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