Event Host, WCP (Student)

University of Texas at Austin

9d•Onsite

About The Position

The Reservations Office Event Host assists in coordinating and ensuring the successful execution of events in the William C. Powers, Jr. Student Activity Center (WCP). The role communicates with event sponsors throughout the event-planning process and promotes WCP, its services, and opportunities to the campus community. The position is open to work-study and non-work-study students and is expected to continue.

Requirements

Must be a current student at The University of Texas at Austin and meet University student employment eligibility requirements, including enrollment in at least six semester credit hours unless otherwise eligible under University policy.
Excellent communication skills, strong attention to detail, and a passion for exceptional customer service.
Ability to adapt to change and maintain composure as challenges arise.
Ability to manage conflict while remaining professional.
Approachable demeanor and a genuine interest in interacting with diverse populations.

Responsibilities

Assist in planning and programming events held in the Student Activity Center.
Provide tours of the building and event spaces to potential clients, including student organizations and University departments, and explain WCP amenities and services.
Support clients as they schedule reservations through the University Unions Online Reservations System and answer questions.
Communicate with event organizers and outside vendors to help coordinate events.
Perform administrative tasks, including scheduling and data entry.
Support on-site events by checking in with clients and assisting with load-in and load-out.
Communicate event needs to WCP departments, including housekeeping, audio/visual, building safety and security, and maintenance.
Work on special projects to enhance Reservations Office operations.
Assist other WCP departments when called upon.
Maintain thorough knowledge of University of Texas Institutional Rules and WCP Building Policies and Procedures.
Use software including word processing applications, Outlook, Photoshop, event scheduling software (Mazévo), and PowerPoint.