San Jose Event Facilitator

Puppy Sphere•San Jose, CA

9d•Onsite

About The Position

Puppy Sphere is seeking a motivated, upbeat, and hard-working Private Event Facilitator to support private events at a variety of venues. This part-time, off-site role helps deliver memorable puppy therapy experiences, from setup through breakdown, while creating a welcoming experience for guests and prioritizing the safety and wellbeing of people and puppies. Weekday availability is essential, with at least one weekday per week and a minimum of four shifts per month. Shifts vary according to confirmed private event bookings, and regular or consistent shifts are not guaranteed, making this role suitable for someone seeking flexible, occasional work. Weekend availability is a plus. The hourly rate is $19.65 USD. The facilitator supports event operations, guest check-in and engagement, puppy care, cleaning and sanitization, venue resets, reporting, and teamwork. They are expected to take initiative, adapt to changing priorities, follow company policies and animal welfare guidelines, and help maintain a positive, collaborative, inclusive environment.

Requirements

Availability to work weekdays at least one day per week.
Availability for at least four shifts per month.
Experience in service or hospitality is preferred.
Warm, engaging, and outgoing personality.
Comfort working in a fast-growing startup where priorities and processes may evolve quickly.
Ability to lift, carry, push, and pull items weighing up to 30 lbs.
Ability to stand and walk for extended periods, including throughout events.
Ability to bend, kneel, crouch, reach, and perform repetitive motions during setup, events, and breakdown.
Comfort using standard cleaning supplies and solutions while following safety and handling guidelines.
Ability to work in moderate-noise environments with animals and frequent guest interaction.
Clear, confident communication and strong interpersonal and customer service skills.
Ability to stay organized and multitask in a fast-paced environment.
Comfort and confidence working around puppies, with an understanding of how to maintain a calm, safe, positive environment for guests and puppies.
Willingness to be proactive, supportive, collaborative, and attentive to guest experience.

Nice To Haves

Weekend availability.
Access to a car and ability to drive.

Responsibilities

Support onsite and offsite private events, including setup, teardown, equipment transportation, and guest experience.
Set up studio and puppy areas so they are clean, organized, and ready for guests and puppies.
Set up themed decor when required.
Welcome and check in guests, creating a friendly and organized arrival experience.
Lead welcome and closing speeches and conduct briefings throughout the shift.
Care for puppies, including cleaning and providing food and water as needed, while ensuring their comfort and wellbeing.
Remain attentive and responsive to guest needs throughout events.
Monitor puppy wellbeing and guide guests on appropriate handling.
Manage puppy clean-ups during and between classes and maintain a clean, safe venue.
Keep the puppy space, beverage station, and common areas clean and organized.
Reset spaces efficiently and support smooth transitions between classes.
Create a sense of community and encourage guests to return.
Use sound judgment and initiative to address challenges and support positive event experiences.
Work with the wider team to deliver events smoothly and identify and resolve issues.
Support new processes and initiatives as they are implemented onsite.
Escalate concerns about guest experience, team dynamics, or puppy wellbeing to supervisors or management in a timely manner.
Follow company policies, safety protocols, and animal welfare guidelines.
Complete required reports, such as Animal Welfare, Studio Inventory, and End-of-Day reports, and adapt to changing operational priorities.
Complete end-of-day sanitization of studio and puppy areas to maintain safety and prevent cross-contamination between litters.
Maintain a positive, respectful attitude and help create a collaborative, inclusive, and supportive team environment.
Model Puppy Sphere’s values and mission, and proactively handle tasks such as cleaning, puppy accidents, and anticipating guest needs.