Event Coordinator (Part-Time)

DISCOVERY WORLD LTD•Milwaukee, WI

6d•Onsite

About The Position

The Event Coordinator is an on-site event and customer service expert who greets and directs guests, answers event and facility questions for clients, and sets up and operates basic event audio/visual equipment. The position supports event delivery at Discovery World by coordinating with staff and service partners, helping maintain service and cleanliness standards, and ensuring event details are carried out as expected. This part-time role is based at the Corporate Headquarters in Milwaukee, Wisconsin. Hours vary according to event schedules and include weekday and weekend daytime and evening hours. The position pays $15 per hour and remains on-site through the conclusion of events until guests have departed and coordination with remaining on-site parties is complete.

Requirements

High school diploma.
Basic knowledge of audio/visual equipment and willingness to learn tasks such as laptop hookup, playing music on a sound system, running PowerPoint presentations, and microphone hookup.
Basic computer skills, including Microsoft Suite and creating and maintaining spreadsheets.
Excellent attention to detail and strong organizational skills.
Ability to work flexible weekday and weekend daytime and evening hours.
Positive, team-oriented attitude and commitment to exceptional service.
Ability to handle high-pressure situations and multitask effectively.
Professional appearance and demeanor.
Willingness to learn and ability to adapt quickly.
Commitment to providing a high-quality guest experience.

Nice To Haves

Some college coursework.
Two to three years of previous customer service experience in a hospitality or event setting.

Responsibilities

Greet and orient event and museum guests while providing a high level of customer service.
Ensure Discovery World’s service and cleanliness standards are upheld during events.
Communicate and coordinate with Discovery World staff, Bartolotta’s Catering staff, security guards, parking staff, and custodial staff to ensure event details are executed as expected.
Coordinate and participate in event setup, teardown, and basic cleaning.
Inspect event setups and equipment, making adjustments as needed to meet client and venue standards.
Complete assigned audio/visual tasks, such as setting up and operating laptops and projectors, setting up microphones and audio, and adjusting lights and shades.
Complete additional museum audio/visual work as assigned by the AV Manager.
Complete assigned pre-event and post-event checklists.
Promptly communicate issues to management.
Remain on-site until events conclude and all guests have exited, and coordinate with remaining on-site parties before departing.