Event Coordinator (Part-Time)

Fooda•Seattle, WA

2d•Onsite

About The Position

Fooda is hiring a part-time Event Coordinator in Seattle to support workplace food events and provide a high-quality experience for customers and local restaurant partners. The role is suited to someone with a hospitality or events background who wants to learn about food service and work with customers and local restaurants. The coordinator supports events onsite, including setup, teardown, cleaning equipment and event areas, troubleshooting problems, and checking restaurant setups for consistency and quality. The role also involves using Fooda technology and standard operating procedures, resolving customer issues in real time, promoting Fooda and coaching customers on its mobile app, and escalating issues to the Operations Manager when needed. The position is scheduled for 20 hours per week, Monday through Friday, with critical hours over lunch, typically 10 a.m. to 2 p.m. The posting describes a flexible part-time schedule of 20–25 hours per week and lists wages of $25 per hour.

Requirements

Enjoy building customer relationships and providing customer service.
Be friendly, energetic, and comfortable interacting with people.
Be comfortable with technology and working in a fast-paced startup environment.
Be resourceful and able to find solutions under pressure.
Have strong communication skills and be a self-starter.
Be organized and detail-oriented.
Know the local territory and be able to get around efficiently in your own car.
Be available for a steady part-time job during regular business hours, Monday through Friday; the posting specifies 20 hours per week and describes a 20–25-hour weekly schedule.
Be authorized to work in the United States on a full-time basis.

Nice To Haves

Prior catering or serving experience is strongly preferred.
A Type-A personality is a plus.

Responsibilities

Support Fooda events onsite, including setup, teardown, and cleaning equipment and site areas.
Problem-solve event issues, including incorrect orders, late deliveries, late restaurant arrivals, and incorrect email communication.
Learn and follow Fooda’s technology and standard operating procedures.
Troubleshoot the point-of-sale system, onsite technology, and TV menu boards.
Conduct onsite Fooda promotions and coach customers on the mobile app.
Provide real-time onsite customer service and resolve consumer issues promptly.
Audit restaurant event setups for consistency and quality.
Escalate issues to the Operations Manager when needed to keep them informed or support problem-solving.