Event Coordinator (Part-Time)

Fooda•Irvine, CA

5d•Onsite

About The Position

Fooda is hiring a part-time Event Coordinator to support its workplace food events. The role involves working onsite to set up and break down events, clean equipment and event areas, resolve operational problems, and help ensure a high-quality setup and customer experience. The coordinator will learn Fooda’s technology and standard operating procedures; troubleshoot order, delivery, restaurant arrival, point-of-sale, onsite technology, and TV menu board issues; promote Fooda and coach customers on its mobile app; provide real-time customer service; audit restaurant event setups; and escalate issues to the Operations Manager when needed. The scheduled commitment is 12 hours per week on Tuesday, Wednesday, and Thursday from 10 a.m. to 2 p.m. The position is intended for someone seeking steady part-time work during regular business hours. The job pays $22 per hour based on experience.

Requirements

Enjoy building customer relationships and providing customer service.
Be friendly, energetic, and comfortable interacting with people.
Be comfortable with technology and working in a fast-paced startup environment.
Be resourceful and able to remain composed while finding solutions under pressure.
Have strong communication skills and be a self-starter.
Be organized and detail-oriented.
Know the local territory and get around efficiently in your own car.
Be available for the stated schedule: Tuesday, Wednesday, and Thursday, 10 a.m. to 2 p.m., totaling 12 hours per week.
Be authorized to work in the United States on a full-time basis.

Nice To Haves

Prior catering or serving experience is strongly preferred.
A Type-A personality is a plus.

Responsibilities

Support onsite Fooda events by setting up and breaking down event areas and cleaning equipment and site areas.
Problem-solve operational issues and help ensure high-quality event setup and customer experience.
Learn and use Fooda’s technology and standard operating procedures.
Resolve issues involving incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication.
Troubleshoot point-of-sale systems, onsite technology, and TV menu boards.
Conduct onsite Fooda promotions and coach customers on using the mobile app.
Provide real-time onsite customer service and promptly resolve consumer issues.
Audit restaurant event setups for consistency and quality.
Escalate issues to the Operations Manager when necessary.