Event Coordinator (Part-Time)

Fooda•Atlanta, GA

3d•$20 - $24•Onsite

About The Position

The Event Coordinator supports Fooda events in a variety of capacities, including onsite setup and teardown, cleaning equipment and event areas, problem-solving, and ensuring a high-quality setup and customer experience. The role involves learning Fooda’s technology and standard operating procedures, resolving issues such as incorrect orders, late deliveries or restaurant arrivals, troubleshooting point-of-sale systems and other onsite technology, and providing promotions and mobile app coaching. The Event Coordinator provides real-time customer service, audits restaurant event setups for consistency and quality, and escalates issues to the Operations Manager when needed. Critical hours are Monday through Friday from 9 a.m. to 3 p.m.; responsibilities may span 8 a.m. to 4 p.m., depending on market and need. This is a steady part-time role of 20–25 hours per week during regular business hours.

Requirements

Enjoy building customer relationships and providing customer service.
Be friendly, high-energy, and enjoy interacting with others.
Be comfortable with technology and working in a fast-paced startup environment.
Be resourceful, remain composed under pressure, and find solutions.
Be a strong communicator and self-starter.
Be organized and detail-oriented.
Know the local territory and get around efficiently in your own car.
Be available for a steady part-time schedule of 20–25 hours per week during regular business hours.
Be authorized to work in the United States on a full-time basis.

Nice To Haves

Prior catering or serving experience is strongly preferred.
A Type-A personality is a plus.

Responsibilities

Support Fooda events onsite by setting up and tearing down, cleaning equipment and site areas, problem-solving, and ensuring a high-quality setup and customer experience.
Gain competency with Fooda’s technology and standard operating procedures.
Resolve issues such as incorrect orders, late deliveries, late restaurant arrivals, and incorrect email communication.
Troubleshoot point-of-sale systems, onsite technology, and TV menu boards.
Conduct onsite Fooda promotions and provide mobile app coaching.
Provide real-time onsite customer service and resolve consumer issues promptly.
Audit restaurant event setups to ensure consistency and high quality.
Escalate issues to the Operations Manager when necessary.