Evening Triage Counselor

Center for Youth Services•City of Rochester, NY

About The Position

The Evening Triage Counselor provides crisis counseling and responsive care for youth ages 12–21. The role includes completing comprehensive assessments to identify immediate needs and longer-term developmental or treatment needs. The Counselor also provides crisis counseling for families, information, and referral services as needed.

Requirements

  • Bachelor’s degree in Human Services or a related field and two years of experience, or an equivalent combination.
  • Valid driver’s license.
  • Knowledge of counseling approaches and techniques.
  • Strong time management and multitasking skills.
  • Excellent literacy and communication skills.
  • Knowledge of community resources.

Responsibilities

  • Conduct triage, assessments, and intake.
  • Assess substance use or abuse, problem gambling, and other risk factors.
  • Provide individual and family crisis counseling and crisis intervention.
  • Assess readiness for referrals and make referrals.
  • Advocate for youth.
  • Provide case management.
  • Conduct community outreach and network with other agencies and providers.
  • Facilitate parent groups using research- or science-based curricula, as needed.
  • Transport clients when required.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service