Evening Safety & Security Supervisor

Catholic Charities Archdiocese of Denver•Denver, CO

About The Position

Catholic Charities of the Archdiocese of Denver is hiring a full-time Evening Safety and Security Supervisor to oversee daily safety and security operations at an assigned location. The role promotes the agency’s mission, values, and Code of Ethics; treats all people with respect and dignity; maintains confidentiality; and requires regular, predictable attendance. The supervisor keeps the Security Manager and Director informed about team morale, resources, needs, and operational safety issues. The schedule is Tuesday through Saturday, 2:00 p.m. to 10:30 p.m., with participation in a rotating on-call schedule for consultation and intervention after hours and on weekends. The role may require coverage or travel to other sites for business needs, training, or meetings. The supervisor carries out supervisory duties in accordance with agency values and policies and applicable laws. Duties may include hiring, training, assigning and directing work, evaluating performance, recognizing and disciplining employees, and resolving complaints and problems. The role provides leadership and development to team members, works with leadership on safety improvement initiatives, and serves as the primary contact for security matters at the assigned location. In partnership with the Manager, the supervisor coordinates with shelter sites to tailor security measures to their needs, responds to safety and security requests and complaints, and ensures the team is prepared to respond to emergencies. Administrative duties include completing paperwork and approving timecards, PAL/EIB requests, training requests, and HESK tickets. The position pays $28.00 per hour and is eligible for overtime. Catholic Charities describes its environment as challenging and rewarding, and provides training in areas including de-escalation and safety, Mental Health First Aid, substance abuse and mental health, human trafficking, and trauma-informed care. Eligible employees receive paid time off, paid holidays, a sabbatical program for qualifying employees, a 403(b) plan with agency contribution and match, and medical, dental, and vision coverage. Background checks are part of the hiring process; the workplace is drug-free.

Requirements

Demonstrated experience in supervision and security.
Experience or knowledge in the safety and security field.
Ability to work effectively within the framework of Catholic teachings.
Strong organizational, communication, and interpersonal skills.
Ability to lead and motivate staff through the application of agency values.
Intermediate computer skills to enter information, maintain client and program data, create and generate reports, and create communications.
Knowledge of the service population’s cultural and socioeconomic characteristics and appropriate techniques and practices for the client population.
Ability to work effectively as a team member and independently with agency staff and a diverse client base.
Associate’s degree (AS/AA) from an accredited college or university in a related field, or 2–4 years of equivalent work experience; a combination of education and experience may be considered.
Security Guard license from the City/County of Denver, or ability to obtain one within 30 days of hire.
Ability to work Tuesday through Saturday, 2:00 p.m. to 10:30 p.m., and participate in a rotating on-call schedule after hours and on weekends.

Responsibilities

Oversee daily operations of the safety and security team at the assigned location.
Keep the Security Manager and Director informed about staff morale, resources, needs, and matters affecting safety and security operations.
Participate in a rotating on-call schedule for consultation and intervention after hours and on weekends.
Carry out supervisory responsibilities, which may include interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and problems.
Provide leadership, training, and development to team members.
Work with the leadership team to plan and carry out safety improvement initiatives.
Serve as the primary contact for security-related matters at the assigned location and ensure effective communication and issue resolution.
Coordinate with shelter sites, in partnership with the Manager, to ensure security measures meet site-specific needs.
Address and resolve safety and security requests and complaints in a timely and satisfactory manner.
Ensure the security team is trained and prepared to respond to emergencies.
Complete administrative work accurately and on time, including approving employee timecards, PAL/EIB requests, training requests, and HESK tickets.
Cover or travel to other sites as required by business needs, training, or meetings.
Promote and adhere to Catholic Charities’ vision, mission, values, and Code of Ethics; model respect and dignity; maintain confidentiality; and maintain regular, predictable attendance.

Benefits

Extensive paid time off, with four weeks’ accrual for new employees and increased accrual based on tenure.
15 paid holidays annually; holiday pay is included when a shelter employee works a holiday.
Paid sabbatical leave of four weeks for employees with seven years of continuous full-time service who meet eligibility requirements.
403(b) retirement plan with an agency contribution of 4% and a match of up to 2% of annual compensation.
Choice of three PPO medical plans; the agency pays 90% of employee premiums and 75% of dependent premiums.
Dental insurance.
Vision insurance.
Training curriculum, including de-escalation and safety, Mental Health First Aid, substance abuse and mental health, human trafficking, and trauma-informed care.
May be eligible for Public Service Loan Forgiveness through Federal Student Loans.
Overtime eligibility.