Evening Safety & Security Associate

Catholic Charities Archdiocese of Denver • Denver, CO

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About The Position

Catholic Charities of the Archdiocese of Denver is hiring an Evening Safety & Security Associate for its 48th Ave location. The role helps maintain a safe, orderly shelter environment by welcoming residents and visitors, monitoring the facility and property, responding to emergencies and crises, enforcing property rules, and coordinating with staff. The associate protects resident and agency confidentiality, completes required records and daily logs, and supports Catholic Charities’ mission, values, and commitment to treating everyone with dignity and respect. Employees may be asked to provide temporary coverage at other shelter locations based on operational needs.

The schedule is full-time, Thursday through Monday, 2:00–10:30 p.m. Applications are accepted on an ongoing basis until the position is filled. Compensation is $25 per hour, with a $1 bilingual differential available. Catholic Charities provides training, including de-escalation and safety, mental health first aid, substance abuse and mental health, human trafficking, and trauma-informed care.

Requirements

• High school diploma or equivalent.
• Experience working with people in crisis.
• Ability to remain calm in stressful situations and emergencies.
• Effective verbal and written communication skills.
• Basic word-processing knowledge and typing ability to enter participant information.
• Knowledge of the service population’s cultural and socioeconomic characteristics and appropriate techniques and practices for that population.
• Ability to work effectively independently and as a team member with agency staff and a diverse participant base.
• Current City & County of Denver Security Guard License, or ability to obtain one within 30 days of hire.
• Three to six months of related experience and/or training, or an equivalent combination of education and experience.

Nice To Haves

• Some college or technical school.
• Bilingual ability; a $1.00-per-hour differential is available.

Responsibilities

• Welcome, greet, and assist residents and visitors; provide routine information or direct them to appropriate staff or programs.
• Conduct internal and external rounds to monitor facility safety.
• Monitor surveillance cameras and public areas for improper conduct and unauthorized persons.
• Follow confidentiality and HIPAA expectations.
• Respond to and assist with emergencies in the building or on the grounds.
• Follow operating guidelines to help maintain structure and order in the living environment.
• Complete required documentation and enter relevant participant information in daily logs before the end of the shift.
• Read incident logs to stay current on events and changes.
• Enforce property rules uniformly and consistently.
• Respond to needs and crises, including mediating basic interpersonal problems and summoning emergency personnel when needed.
• Communicate with staff to resolve problems involving participants.
• Complete records and reports, manually or on a computer, as directed.
• Provide appropriate information and referrals.
• Keep the supervisor informed about developments on the property.
• Support and adhere to Catholic Charities’ vision, mission, values, and Code of Ethics.
• Treat all persons with dignity and respect, maintain confidentiality, and use creativity and innovation in program development and service delivery.
• Maintain regular and predictable attendance.
• Complete security guard training, licensing, and mandatory agency or supervisor-required training.
• Provide temporary coverage at other shelter locations when required by operational and business needs.

Benefits

• Extensive paid time off, with four weeks of accrual for new employees and increases based on tenure.
• 15 paid holidays annually; holiday pay is included when shelter employees work a holiday.
• Paid sabbatical leave of four weeks for eligible employees after seven years of continuous full-time service.
• 403(b) retirement plan with a 4% agency contribution and a match of up to 2% of annual compensation.
• Choice of three PPO medical plans, with the agency paying 90% of employee premiums and 75% of dependent premiums.
• Dental insurance.
• Vision insurance.
• Training curriculum provided during the first year of employment.
• Potential eligibility for Public Service Loan Forgiveness through Federal Student Loans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED