Escrow Processor
About The Position
Best Homes Title Agency and BHT Commercial Title & Escrow Services are seeking an Escrow Processor to maintain existing clientele and support business growth. The company provides title and settlement services across the Midwest and is licensed in 13 states. Escrow Processors oversee the administrative, legal, and financial documentation process for purchase and refinance real estate transactions. The role prepares escrow and closing documents, communicates with customers about title matters, resolves basic title-clearance issues, and provides customer service to clients and internal staff. The position is full-time and in-office, Monday through Friday, 8:30 a.m. to 5 p.m., averaging 40 hours per week. Overtime may be available and required based on business needs. The position is available at either the Sterling Heights or Farmington Hills office, based on candidate preference.
Requirements
- High school diploma or equivalent required.
- 1–3+ years of Escrow Processor experience required.
- Experience working with Resware, Qualia, or other industry software required.
- Experience with HOA Status Letter Sites, Lender Client Portals, and various state, county, and municipal websites.
- Strong written and verbal communication skills.
- Strong organizational and time-management skills.
- Excellent attention to detail.
- Ability to work as a team player and provide a high-quality customer-service experience.
Nice To Haves
- Associate's degree or higher preferred.
- 5+ years of Escrow Processor experience preferred.
- Experience with purchase transactions preferred.
- Refinance experience is a plus.
Responsibilities
- Prepare escrow document packages and assist with file disbursements when time allows.
- Prepare real estate closing documents, including settlement statements, closing disclosures, conveyance documents, and other escrow documents as needed.
- Communicate directly and confidently with customers, explaining difficult title issues in detail and taking a solutions-oriented approach.
- Resolve basic title-clearance issues using acquired knowledge and provide direction to clients.
- Provide exceptional customer service to clients and internal staff members.
- Complete other duties as assigned.
Benefits
- Competitive pay rates
- Paid time off (PTO) and paid holidays
- Medical insurance options through Blue Cross Blue Shield and Blue Care Network
- Health Savings Account (HSA)
- Vision and dental insurance options
- Traditional and Roth 401(k) plans
- Employer-funded profit-sharing and cash-balance retirement plans
- Company-paid long-term disability and basic life insurance
- Employee Assistance Program, including free mental health and financial counseling services
- Company-organized volunteer opportunities
- Commitment to providing work-life balance
- Team bonding events, gift raffles, and annual holiday party
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
