Escrow Officer

First American•Philadelphia, PA

2d•$27 - $36

About The Position

First American’s Direct division is seeking an Escrow Officer to join its New Jersey team. The role is based in a dynamic, fast-paced, customer-service-focused setting and supports real estate purchases, refinances, and equity loans. The Escrow Officer handles transactions by establishing escrow accounts, managing funds, processing closing documents, and completing settlements in accordance with company policies and procedures. The role is ideally based at a listed branch in Philadelphia, Pennsylvania, or Sewell, New Jersey; other New Jersey branch locations may be considered.

Requirements

Experience handling escrow transactions as an escrow officer.
Excellent verbal and written communication skills with internal teams and external customers.
Strong decision-making, multitasking, problem-solving, organizational, and detail-oriented skills.
Ability to adapt to new technology, proprietary programs, workflows, software applications, and technologies.
Professional, positive attitude and a passion for helping customers.
Ability to navigate internal and external resources to resolve issues.
Ability to contribute to a team focused on exceeding customer expectations.
Knowledge of Microsoft Office.
Valid licensing or certification as required by the applicable state.
High school diploma or equivalent.

Nice To Haves

New Jersey or Pennsylvania experience is preferred.

Responsibilities

Complete real estate escrow transactions by determining requirements.
Serve as a neutral liaison between parties to a file, follow company policy, and monitor and mitigate risk to the company.
Ensure funds are properly accounted for and disbursed according to contract terms and company policy.
Prepare regular escrow account status reports for transaction parties.
Examine property titles, mortgages, and trust deed documents.
Prepare legal documents for sale closings.
Complete closings by recording and filing documents and preparing and distributing final closing statements and title.
Guide and support future talent learning the business.