Escrow Processor
About The Position
Best Homes Title Agency and BHT Commercial Title & Escrow Services are seeking an Escrow Processor to support existing clients and business growth. The role oversees the administrative, legal, and financial documentation process for purchase and refinance real estate transactions. The ideal candidate is organized, detail-oriented, proactive, and able to communicate effectively while providing excellent customer service. This is a full-time, in-office position at the Sterling Heights or Farmington Hills office, Monday through Friday, 8:30 a.m. to 5 p.m., averaging 40 hours per week. Overtime may become available and may be required based on business needs.
Requirements
- High school diploma or equivalent required.
- 1–3+ years of Escrow Processor experience required.
- Experience with Resware, Qualia, or other industry software required.
- Experience with HOA Status Letter Sites, lender client portals, and state, county, and municipal websites.
- Strong written and verbal communication skills.
- Strong organizational and time-management skills.
Nice To Haves
- Associate's degree or higher preferred.
- 5+ years of Escrow Processor experience preferred.
- Purchase transaction experience preferred.
- Refinance experience is a plus.
- Attention to detail, proactivity, teamwork, and a strong commitment to customer service.
Responsibilities
- Prepare escrow document packages and assist with file disbursements when time allows.
- Prepare real estate closing documents, including settlement statements, closing disclosures, conveyance documents, and other escrow documents as needed.
- Communicate directly with customers about difficult title issues and provide solutions-oriented explanations.
- Resolve basic title clearance issues using acquired knowledge and provide direction to clients.
- Provide exceptional customer service to clients and internal staff.
- Complete other duties as assigned.
Benefits
- Competitive pay rates
- Paid time off (PTO) and paid holidays
- Medical insurance options (Blue Cross Blue Shield and Blue Care Network)
- Health Savings Account (HSA)
- Vision and dental insurance options
- Traditional and Roth 401(k) plans
- Employer-funded profit-sharing and cash balance retirement plans
- Company-paid long-term disability and basic life insurance
- Employee Assistance Program, including free mental health and financial counseling services
- Company-organized volunteer opportunities
- Work-life balance commitment
- Team bonding events, gift raffles, and annual holiday party
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
