Escrow Officer (in office)

First American•Usa, IL

1d•Onsite

About The Position

First American’s Direct division provides title insurance protection and settlement services for real estate purchases, refinances, and equity loans. The Escrow Officer handles real estate transactions by establishing new escrow accounts, managing funds, processing closing documents, and completing settlements according to established policies and procedures. The role involves making decisions, communicating effectively, multitasking, and working as part of a customer-focused team in a dynamic, fast-paced setting. It is an in-office position at 729 Insight Ave, Ste 100, O'Fallon, IL.

Requirements

At least 3 years of escrow-related experience.
Experience directly handling escrow transactions.
Openness to new technology and proprietary programs, with the ability to adjust to new workflows.
Passion for helping customers while maintaining a professional and positive attitude.
Excellent verbal and written communication with internal teams and external customers; comfort using various communication methods to meet customer needs.
Problem-solving ability, strong organizational skills, attention to detail, and the ability to navigate internal and external resources to resolve issues.
Ability to contribute to a team working to exceed customer expectations.
Comfort guiding and supporting future talent learning the business.
Knowledge of the MS Office suite and ability to adapt quickly to new software applications and technologies.
Valid licensing or certification as required by applicable state.

Nice To Haves

Commercial experience.

Responsibilities

Complete real estate escrow transactions by determining requirements.
Act as a neutral liaison between parties to a file, adhere to company policy, and monitor and mitigate company risk.
Ensure funds are properly accounted for and disbursed in accordance with contract terms and company policy.
Prepare regular reports on escrow account status and provide them to parties involved in the transaction.
Examine property titles, mortgages, and trust deed documents.
Prepare legal documents for the closure of the sale.
Complete closing by recording and filing documents and preparing and distributing final closing statements and title.