Escrow Officer

HomeLight•Houston, TX

About The Position

HomeLight is a real estate technology platform that supports residential real estate transactions for agents, lenders, and their clients. The Escrow Officer manages residential purchase and resale transactions from contract review through closing, coordinating paperwork, title, taxes, loan funding, and the completion of all transaction terms. This role does not involve business development expectations, though it includes building and retaining agent relationships through high-quality service. The Escrow Officer works with agents, buyers, sellers, lenders, underwriters, attorneys, surveyors, and government agencies to keep transactions accurate and on schedule. The position also oversees escrow operations across multiple entities as HomeLight expands its joint venture partnerships across Texas, and trains and directs escrow assistants. HomeLight offers medical, dental, vision, disability, life, and pet insurance; a 401(k); commuter benefits in certain locations; PTO including volunteer days; annual anniversary perks including one-month paid sabbaticals; and HomeLight services to help employees buy or sell a home. The company is an equal opportunity employer and provides accommodations during recruitment upon request.

Requirements

  • High school diploma or equivalent.
  • Two to three years of escrow experience, including front-end and back-end experience.
  • Notary public status and an escrow officer license as required by state regulations.
  • Technical knowledge of the closing process.
  • Proficiency with Microsoft Office.
  • Strong written and verbal communication skills to update transaction parties and help resolve issues.
  • Ability to adapt to new workflows and procedures.
  • Ability to manage many contracts and relationships simultaneously while organized and meeting deadlines.
  • Continuing education courses as required.

Responsibilities

  • Manage contracts from beginning to end and ensure timely, efficient, and accurate closings.
  • Verify transaction paperwork is complete and accurate so escrow closes correctly and on time.
  • Coordinate with lenders and underwriters to complete funding and transactions.
  • Build and maintain relationships with agents, attorneys, lenders, surveyors, and government agencies.
  • Provide high-quality service to build trust with new agents and retain existing agent relationships.
  • Train and direct escrow assistants, delegate and audit work, answer questions, and provide guidance.
  • Be present at closing and help create a positive experience for agents and buyers.
  • Oversee escrow operations across multiple entities and support seamless closing experiences.
  • Review contracts, follow transaction instructions, verify title and taxes, and ensure loans are funded and all terms are completed.

Benefits

  • Medical insurance through Aetna or Kaiser.
  • Dental and vision insurance through Guardian.
  • Long-term and short-term disability insurance.
  • Hospital indemnity insurance, accident plan, and employee critical illness insurance through Guardian.
  • 401(k) through Vestwell.
  • Life insurance through Guardian.
  • Pet insurance through Nationwide.
  • Commuter benefits in certain locations.
  • PTO, including volunteer days.
  • Annual anniversary perks, including one-month paid sabbaticals.
  • HomeLight services to help employees buy or sell a home.
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