Escrow Branch Manager

D.R. Horton•Fort Wayne, IN

40d

About The Position

D.R. Horton, Inc. is seeking an Escrow Branch Manager for its Financial Services Escrow Branch. The role is responsible for the effective operation of personnel, equipment, and other resources required to carry out efficient escrow and closing functions in a home office or satellite branch locations throughout the county. The manager oversees branch escrow procedures, accounting, marketing, maintenance, and personnel; promotes business development; and maintains the custody and control of escrow funds, company assets, records, and other property. The position manages subordinate supervisors and is accountable for the direction, coordination, and evaluation of their units. The manager must be licensed and bonded in the work state, meet applicable continuing education requirements, and be a notary public in that state.

Requirements

Fifth-year college or university program certificate, or two to four years of related experience and/or training, or an equivalent combination of education and experience.
Knowledge of real estate financing and conveyance transactions.
Knowledge of title insurance requirements, policies, and underwriting procedures.
Knowledge of accounting practices and procedures.
Ability to supervise, direct, and control the work conduct and results of one to 25 escrow personnel.
Ability to read, understand, and carry out verbal and written instructions.
Ability to maintain an organized office atmosphere.
Ability to cooperate with and take direction from senior management.
Ability to participate in company-sponsored seminars, meetings, and training.
Must be licensed and bonded in the work state and comply with applicable state licensing continuing education requirements.
Must be a notary public in the work state.

Responsibilities

Perform all tasks carried out by personnel under their supervision.
Identify prospective employees and recruit and hire qualified escrow and marketing personnel.
Coordinate training for employees in the escrow office.
Solicit escrow and title business from Realtors, lenders, builders, sellers, and buyers.
Supervise all aspects of branch activities, including escrow procedures, accounting functions, marketing, and branch maintenance.
Establish and maintain social, professional, civic, and community relationships that promote company goodwill and future business.
Supervise accounting and escrow functions and implement operating procedures developed by escrow administration or other departments.
Direct branch personnel in performing escrow functions.
Supervise office personnel in accordance with company personnel procedures and policies.
Supervise branch employees and conduct corrective notices, evaluations, and assessments.
Encourage employee development and professional growth by providing regular, timely feedback.
Maintain custody and control of escrow funds, corporate assets, records, and other property received by the office.
Coordinate and maintain branch premises in a clean, neat, and presentable condition.
Work with the assigned Branch Sales and Marketing Representative and/or management to create and implement branch revenue goals, expense controls, the annual branch budget, and a strategic plan for branch business development.
Manage two or more subordinate supervisors who supervise Escrow employees; direct, coordinate, and evaluate their units.
Carry out supervisory responsibilities in accordance with company policies and applicable laws, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.