Escrow Manager

Century Communities, Inc.•Dallas, TX

About The Position

The Escrow Manager oversees the branch and keeps all parties informed during the closing process. The Manager provides expertise to the builder partner and ensures closings are completed accurately and on time. The role also manages closing workflows and processes, monitors residential homebuilder purchase and resale transaction pipelines to help meet Close of Escrow dates, and supports team members in resolving obstacles that hinder deadlines.

Requirements

Bachelor’s degree or an equivalent combination of education and experience.
At least 3 years of experience handling closings, preferably in a builder environment.
At least 3 years of experience managing a team.
Active Notary Public status.
Escrow license.
Experience managing closing workflows and processes that move files to closing quickly.
Familiarity with title policy forms and typical endorsements.
Knowledge of builder residential purchase and resale transactions from contract receipt through final disbursement and post-closing items.
Excellent ability to manage multiple priorities and help teams progress on deliverables.
Thorough knowledge of technology and comfort working in a primarily paperless environment.
Excellent verbal and written communication skills with internal and external customers.
Ability to resolve escalated closing issues quickly and meet deadlines.
Ability to calculate discounts, prorations, and commission splits accurately.
Exemplary organizational skills.
Detail-oriented and precision-focused approach.
Ability to drive results and work in an outcome-driven environment.

Responsibilities

Ensure performance standards and closing dates are met.
Create a customer-focused culture in a positive working environment.
Resolve escalated issues that may cause closing delays.
Obtain payoffs, taxes, and HOA dues; calculate prorations accurately; and collaborate with the title department to resolve title issues.
Prepare Closing Disclosures (CDs), settlement statements, and other closing documents.
Respond to inquiries from transaction participants in a timely manner.
Confirm closing dates and locations, and schedule signings.
Balance and disburse funds accurately and promptly.
Perform other duties as needed or assigned.
Monitor closing workflows and residential homebuilder purchase and resale transaction pipelines to help ensure Close of Escrow dates are met.
Clarify direction for team members and address obstacles that hinder their ability to meet deadlines.