ERP Testing & Billing Analyst (Temporary)

Cross Country Healthcare•Atlanta, IN
•$31 - $36

About The Position

The ERP Testing & Billing Analyst supports Cross Country’s Oracle ERP implementation, focusing on User Acceptance Testing (UAT) and Parallel Testing for business billing scenarios. The analyst partners with Billing, Accounts Receivable, Payroll, Operations, IT, and ERP project resources to document business scenarios, execute test scripts, validate billing outputs, identify defects, support issue resolution, and help ensure business readiness for go-live. The role also supports documentation of future-state billing processes, testing evidence, issue-resolution notes, job aids, and readiness materials for the production Billing organization. The position is temporary. Company equipment—including a laptop, monitor, keyboard, mouse, and headset—is provided for use during employment.

Requirements

  • 2–5 years of experience supporting UAT, Parallel Testing, system implementation, billing validation, or operational readiness activities.
  • Strong analytical skills, including reviewing detailed billing outputs, identifying variances, researching root causes, and documenting findings clearly.
  • Proficiency with Excel and comfort using testing trackers, issue logs, shared files, and project management tools.
  • Strong written and verbal communication skills, including the ability to communicate business issues clearly to technical and non-technical stakeholders.
  • Exceptional organization, diligence, follow-through, and ability to manage multiple testing priorities in a fast-paced project environment.

Nice To Haves

  • A bachelor’s degree in business, accounting, finance, information technology, healthcare administration, or a related field is desired.
  • 2+ years of billing, revenue operations, ERP, finance operations, project accounting, staffing operations, or related business process experience is desired.
  • Exposure to Oracle ERP, Oracle Fusion, PPM, Contracts, or Project Billing.
  • Familiarity with the staffing industry, preferably within the healthcare sector.

Responsibilities

  • Partner with Billing, Accounts Receivable, Payroll, Operations, and ERP workstream leads to identify, document, and maintain end-to-end billing scenarios for UAT and Parallel Testing.
  • Execute assigned UAT test scripts, document results, capture supporting evidence, and confirm Oracle ERP functionality supports business requirements and billing outcomes.
  • Support Parallel Testing by validating billing transactions, comparing expected results with Oracle ERP outputs, researching discrepancies, and escalating variances.
  • Review billing calculations, customer invoice outputs, contract and project billing scenarios, adjustments, and downstream impacts to Accounts Receivable and reporting for accuracy and completeness.
  • Document testing defects, including scenario details, evidence, expected and actual results, business impact, and retest outcomes, in appropriate project tracking tools.
  • Coordinate with functional consultants, IT, project managers, business subject-matter experts, and production billing leaders to resolve testing issues and support business sign-off.
  • Assist with documenting future-state billing processes, job aids, testing evidence, issue-resolution notes, and business-readiness materials for the production Billing organization.
  • Provide timely updates on assigned testing activities, risks, open defects, retesting progress, and business-readiness concerns.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Voluntary insurance
  • 401(k) plan
  • Tuition assistance
  • Pet insurance
  • Wellness options through Burnalong, including online classes and programs and local gym access
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