ERP Inpatient Medicine Analyst
About The Position
The ERP Medicine Analyst assists Inpatient Medicine Medical Directors and Hospital Medicine/Critical Care Providers with daily operations by performing or overseeing charge-capture billing reconciliation and site productivity tasks. The analyst serves as a liaison among physicians, RCM billing, and hospital administration. This is a remote position. The role provides customer-service-focused RCM support, assists with billing issues, tracks encounter totals and hospital census, reconciles encounters, performs audits, obtains medical-record documentation, and supports provider rounding lists and assigned projects. The position requires accuracy, discretion with confidential information, strong organization and communication, and the ability to prioritize multiple tasks and work with minimal supervision. Overtime may be required when needed.
Requirements
- High school diploma or equivalent.
- Attention to detail and ability to produce extremely accurate work.
- Ability to communicate courteously and professionally with employees, physicians, management, and external business contacts.
- Ability to maintain highly confidential information.
- Ability to complete assigned duties efficiently and in an organized manner.
- Ability to multitask, coordinate and prioritize tasks, and identify, research, and resolve problems and discrepancies.
- Ability to work overtime when needed.
- Ability to demonstrate teamwork, support company and department goals, assist others in developing knowledge, adapt positively to change, and work proactively with minimal supervision.
- Thorough knowledge of and skill in using a personal computer in a Windows environment.
- Strong skills processing electronic documents and attachments with Adobe, intermediate-to-advanced Excel skills, and familiarity with presentation and database applications and Internet usage.
Nice To Haves
- Prior hospitalist experience.
- Knowledge of Ingenious Med software.
Responsibilities
- Provide professional, customer-service-focused RCM support.
- Assist with billing issues, including assigning missing bills to appropriate providers and following up on missing bills and outstanding chats.
- Update or answer the Coder Chat spreadsheet to notify coders when a bill has been corrected.
- Capture and track daily encounter totals in Site Stats.
- Track daily hospital census and encounter totals in the Tracking Log spreadsheet.
- Perform monthly audits of reconciled bills and other quality and compliance audits as directed.
- Reconcile previous-day encounters with hospital census in charge-capture software.
- Obtain medical-record documentation for needed encounters for USACS MSO departments.
- Provide or obtain provider rounding lists.
- Complete special projects as assigned.
- Perform and assist with other duties as needed.
- Identify emerging issues and communicate them to management.
Benefits
- Medical, dental, and vision insurance options.
- Health savings accounts (HSA) and flexible spending accounts (FSA).
- 401(k) employee and employer contributions.
- Paid time off, including vacation, sick leave, and company holidays.
- Paid parental leave and family support benefits.
- Short-term and long-term disability insurance.
- Life and accidental death and dismemberment (AD&D) insurance.
- Employee assistance programs and wellness resources.
- Possible bonus eligibility, equity, or other incentive programs, depending on the role.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
