ERP Functional Analyst

INTEGRIS Health•Oklahoma City, OK

About The Position

The ERP Functional Analyst is responsible for functional business configuration and updates to assigned ERP modules and bolt-on applications, as well as functional troubleshooting and maintenance of ERP modules and related applications. The role collaborates with the INTEGRIS Health ITS Department, end users, stakeholders, and third-party ERP application vendors. The analyst supports assigned functional areas, maintains the Enterprise Performance Management (EPM) system according to established standards, and helps ensure that ERP processes and business rules operate as intended. The position reports to the ERP Functional Manager, with matrixed reporting to assigned functional areas. After-hours work is required to support vendor ERP and related application updates or upgrades.

Requirements

  • At least 3 years of experience working in an ERP system.
  • Working knowledge of key business processes and standard work.
  • Strong customer service skills.
  • Strong troubleshooting skills.
  • Strong intrapersonal skills.
  • Strong written and oral communication skills.
  • Availability to work after hours as needed.

Nice To Haves

  • At least 1 year of experience working with Oracle Cloud.
  • Experience creating Oracle Cloud OTBI reports.

Responsibilities

  • Troubleshoot assigned ERP modules, functional workflows, and business rules identified by operational business partners.
  • Enter data, load files, run ERP reports, and verify and maintain functional business rules.
  • Develop and maintain ERP module Quick Reference Guides.
  • Train users in the development and use of Smartview and OTBI reports.
  • Establish, maintain, and document procedures to ensure ERP scheduled jobs and processes execute and perform as intended, including daily resolution of transaction console errors.
  • Research and evaluate current functions to develop efficient processes and ensure compliance with established standards.
  • Collaborate with developers and project teams to transition user requirements into project specifications.
  • Maintain the Enterprise Performance Management (EPM) system according to established standards.
  • Perform User Acceptance Testing for system-directed upgrades and enhancement projects.
  • Meet assigned project timelines and provide input as needed.
  • Work after hours as required to support vendor ERP and related application updates or upgrades.
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