ERP Business Analyst

Susquehanna International Group, LLP•Bala Cynwyd (Philadelphia Area), PA

About The Position

Susquehanna International Group is seeking an experienced Senior Business Analyst to support the design and implementation of a new enterprise-wide ERP platform. The role serves as a bridge between business process owners in Finance, HR/Payroll, and Operations/Procurement and the technology and implementation teams delivering the program. The analyst documents current-state processes, identifies improvement opportunities, and translates business needs into clear, testable requirements, helping ensure the platform supports the operations of a global trading firm. The position works with functional leaders, the PMO, system integrators, vendors, and internal technologists throughout the ERP program. It supports requirements gathering, process design, fit-gap analysis, specifications, integrations, reporting, data migration, testing, change management, go-live readiness, and post-go-live improvement. Designs should align with internal control, audit, and regulatory expectations. Travel to Susquehanna’s international locations may be required for business meetings.

Requirements

At least 5 years of Business Analysis experience on enterprise system implementations; 7 or more years is preferred.
Exposure to the full software development lifecycle (SDLC).
Hands-on experience implementing or supporting a major ERP platform, such as Oracle, SAP, or Workday.
Process mapping or improvement experience in at least two of the following: Finance (GL, AP, fixed assets, close and reporting), HR/Payroll, Travel and Expenses, Operations, or Procurement.
Experience with at least one greenfield or replacement ERP implementation, from design through go-live.
Experience with requirements gathering, process mapping, functional specification preparation, and fit-gap analysis.
Bachelor’s degree in business, finance, information systems, or a related discipline.
User change management or training experience.
Excellent written and verbal communication, facilitation, and stakeholder management skills.
Strong planning, prioritization, and risk management skills.

Nice To Haves

Experience in financial services, such as a trading firm, investment bank, or asset manager.
Experience leveraging AI and other emerging technologies to automate or improve processes.
Knowledge of ERP implementation best practices, including data migration and cleansing, integration design, cutover planning, and hypercare.
Experience with controls frameworks, business process risks, SOX-style process documentation, or audit support.
Experience with Agile or hybrid project delivery and tools such as Jira and Confluence.
Data analysis skills using SQL and/or Python, and familiarity with BI tools such as Qlik Sense.

Responsibilities

Lead requirements gathering across Finance, HR/Payroll, and Operations/Procurement through workshops, interviews, and process walkthroughs.
Document current-state processes and controls, and design future-state processes that apply ERP leading practices rather than replicating legacy workarounds.
Conduct fit-gap analysis between business requirements and standard ERP functionality, recommending configuration, process changes, or extensions.
Prepare business requirements, functional specifications, process flows, and user stories, and maintain traceability through design, build, and test.
Partner with system integrators, vendors, and internal technology teams on design decisions, integrations, reporting, and data migration.
Identify cross-functional dependencies, including procure-to-pay, hire-to-retire, and record-to-report, and drive alignment among process owners.
Support test planning and execution, including UAT scripts, defect triage, and business sign-off.
Contribute to change management, training materials, and go-live readiness.
Ensure designs align with internal control, audit, and regulatory expectations, and support internal and external audits.
Support and continuously improve the ERP after go-live to promote business adoption and successful outcomes.
Report project status, risks, and decisions to stakeholders at all levels within the PMO governance structure.
Travel as required to Susquehanna’s international locations for business meetings.