Business Systems Analyst – CPQ & ERP

Big Top Manufacturing, LLC•Perry, FL

4h•Hybrid

About The Position

Big Top Manufacturing is seeking a technically oriented Business Systems Analyst to support the development, configuration, and ongoing improvement of its core business systems. The role primarily focuses on Configure One (CPQ) and the product data supporting quoting, pricing, and manufacturing, while also supporting Acumatica ERP and related integrations. The analyst translates business requirements into functional configurations and works closely with Engineering, Operations, Sales, and other departments. The position reports to the Director of Business Systems. The position is hybrid, with 75% remote work and 25% travel. It leads work through influence, process ownership, cross-functional coordination, clear expectations, timely follow-up, and escalation. It may lead administrative projects, temporary teams, or vendors, but has no direct reports. The role is classified as exempt. Normal hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern, subject to change at management’s discretion. Additional hours may be required. Work is primarily in an office, with regular interaction in manufacturing and operational areas. Production areas may involve noise, moving equipment, varying temperatures, and requirements to follow safety rules and wear PPE. After 60 days, employees receive employer-paid health, dental, and vision insurance. Other benefits include a 401(k) with company match, short- and long-term disability, life insurance, an employee assistance program, and a generous vacation allowance.

Requirements

At least 3 years of experience in business systems analysis, application configuration, ERP/CPQ administration, systems implementation, or a similar technical role is preferred.
Strong analytical and technical problem-solving skills.
Ability to translate business requirements into functional system solutions.
Experience configuring, maintaining, or supporting enterprise business applications.
Proficiency with Excel and experience working with structured data.
Understanding of data relationships, system workflows, and business processes.
Ability to work independently while collaborating with technical and non-technical stakeholders.
Strong documentation, communication, and organizational skills.
Ability to drive continuous improvement and operational excellence initiatives.
Must be able to accurately exchange information with co-workers, customers, vendors, and management.
Occasionally move files and boxes of records weighing up to 20 lbs.
Operate a computer and other office machinery, such as copiers, printers, and telephones.
Manual dexterity and visual acuity to properly evaluate the quality of incoming materials.
Comply with site safety rules and PPE requirements when entering production areas.

Nice To Haves

Experience with Configure One or another CPQ platform.
Experience with Acumatica or a comparable ERP system.
Experience within a manufacturing, engineer-to-order (ETO), or configure-to-order environment.
Understanding of BOMs, product configurations, and manufacturing processes.
Working knowledge of SQL, APIs, JSON, and system integrations.
Experience with Salesforce or Celigo.
Participation in ERP or CPQ implementations.
Equivalent combinations of education and relevant experience will be considered; direct Configure One experience is preferred but not required.

Responsibilities

Serve as the primary internal technical resource for day-to-day Configure One configuration, maintenance, and enhancements.
Develop and maintain product configurations, pricing rules, options, dependencies, and bill-of-materials (BOM) logic.
Work with Engineering to translate approved product specifications into structured system configurations.
Support the development and maintenance of standardized product catalogs.
Troubleshoot configuration issues and validate system-generated quotes and BOMs.
Maintain system functionality as products, pricing, and business requirements evolve.
Support the ongoing development and improvement of Acumatica ERP.
Assist with product-data management and alignment between Configure One and Acumatica.
Help investigate issues involving inventory items, BOMs, data accuracy, and system transactions.
Participate in implementation activities, testing, data validation, and system enhancements.
Work alongside the Director of Business Systems and external implementation partners.
Troubleshoot data and integration issues among Salesforce, Configure One, Acumatica, and other connected systems.
Participate in testing new features, integrations, and system changes.
Identify opportunities to improve functionality and eliminate manual processes.
Document system configurations, business rules, workflows, and technical changes.
Provide user support and training related to assigned systems.
Lead work through influence, process ownership, cross-functional coordination, clear expectations, timely follow-up, and escalation; may lead administrative projects, temporary teams, or vendors without direct reports.
Perform other duties as assigned.