Equipment Service Technician

Sheetz•Richmond, VA

About The Position

Maintain and repair store equipment and facilities, including HVAC, refrigeration, and petroleum equipment, and execute environmental compliance programs and scheduled preventative maintenance so stores can continue providing customer service. The role involves troubleshooting and repairing equipment, completing assigned maintenance activities, and supporting stores that operate 24/7, 365 days a year. On-the-job training and specialized training centers are provided, with opportunities to become an authorized service provider for equipment manufacturers and brands including Lennox, Bev-Air, York, Gilbarco Veeder-Root, True, Captive Air, Hil Phoenix, Lancer, NCR, Amana, and Bunn. The position offers a base hourly range of $23.72–$43.14, depending on experience and qualifications, plus a bonus based on company performance. Sheetz describes opportunities for professional development and career growth and provides company tools and supplies, a uniform and boot allowance, and a company vehicle.

Requirements

  • High school diploma or GED.
  • Technical, trade, or Sheetz training required.
  • No experience is required with completion of a skilled trade program or apprenticeship; otherwise, at least two years of hands-on training experience in HVAC, electrical, mechanical, or a related trade is required.
  • Valid driver's license.
  • EPA 608 Certification required or ability to obtain it within 12 months of hire.
  • Ability to perform the essential job duties with or without accommodations.

Responsibilities

  • Maintain store equipment, HVAC, refrigeration, petroleum equipment, and facilities in good working order.
  • Troubleshoot, diagnose, and repair equipment according to established procedures while minimizing parts usage.
  • Complete scheduled and assigned preventative maintenance for store equipment.
  • Wash and clean store windows as scheduled and assigned.
  • Communicate issues and provide feedback to the Facility Support Manager about maintenance issues, facility and equipment opportunities, and outside service vendor performance.
  • Use the maintenance work order system to complete repair calls, close completed calls, enter resolutions, and update calls according to company policies and procedures.
  • Complete assigned work by required deadlines and respond to high-priority calls according to company guidelines.
  • Maintain fully stocked inventory, be accountable for assigned inventory, and assist with monitoring and controlling maintenance inventory.
  • Requisition necessary parts and provide technical information to the ordering team to support proper ordering and delivery of non-stock parts.
  • Attend and participate in work-related meetings, scheduled inventories, and training classes.
  • Maintain certifications required by manufacturers and applicable local, state, and federal law.
  • Maintain the company vehicle and follow applicable laws and company policies for its operation and maintenance.
  • Complete other tasks assigned by management.

Benefits

  • Quarterly employee bonuses based on company performance.
  • Three weeks of paid time off after the first 30 days of employment.
  • Parental leave.
  • 401(k) match.
  • Employee stock ownership.
  • Tuition reimbursement.
  • Medical, dental, and vision coverage.
  • Snack discounts.
  • Uniform and boot allowance.
  • Company-provided tools and supplies.
  • Career path and promotion opportunities.
  • Competitive salaries.
  • Professional development and growth opportunities.
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