Equipment Service Technician

Sheetz, Inc•Wilmington, DE

About The Position

Maintain and repair store equipment and facilities, execute environmental compliance programs, complete scheduled preventive maintenance, and perform assigned maintenance activities so stores can continue serving customers 24/7, 365 days a year. The role involves working with equipment such as HVAC, refrigeration, and petroleum systems. On-the-job and specialized training are provided, with opportunities to become an authorized service provider for equipment manufacturers and brands including Lennox, Bev-Air, York, Gilbarco Veeder-Root, True, Captive Air, Hil Phoenix, Lancer, NCR, Amana, and Bunn. The technician responds to repair calls, diagnoses and repairs equipment, maintains inventory and a company vehicle, and communicates maintenance issues and vendor-performance feedback to the Facility Support Manager. The position also includes window washing, training, meetings, and maintaining required certifications. Other tasks may be assigned by management. Equivalent combinations of education, licenses, certifications, and/or experience may be considered.

Requirements

High school diploma or GED required.
Technical, trade, or Sheetz training required.
Valid driver's license required.
EPA 608 Certification required, or ability to obtain it within 12 months of hire.
No experience required if the applicant has completed a skilled trade program or apprenticeship.
Without a skilled trade or apprenticeship certificate, at least two years of hands-on training experience in HVAC, electrical, mechanical, or a related trade is required.

Responsibilities

Maintain store equipment, HVAC, refrigeration, petroleum equipment, and facilities in good working order.
Troubleshoot, diagnose, and repair equipment according to established procedures while minimizing parts usage.
Complete scheduled and assigned preventive maintenance on store equipment.
Complete scheduled and assigned washing and cleaning of store windows.
Communicate issues and provide feedback to the Facility Support Manager about maintenance issues, facility and equipment opportunities, and outside service vendor performance.
Use the maintenance work order system to complete repair calls, close completed calls, enter resolutions, and update calls according to company policies and procedures.
Complete assigned work by required deadlines and respond to high-priority calls according to company guidelines.
Maintain and account for assigned inventory, assist with monitoring and controlling maintenance inventory, requisition necessary parts, and provide technical information to the ordering team for non-stock parts.
Attend and participate in work-related meetings, scheduled inventories, and training classes.
Maintain certifications required by manufacturers and local, state, and federal law.
Maintain the company vehicle and comply with applicable laws and company policies regarding its operation and maintenance.
Perform other tasks assigned by management.