Equipment Service Technician

Sheetz, Inc•Staunton, VA

About The Position

Maintain and repair store equipment and facilities, including HVAC, refrigeration, and petroleum equipment, and execute environmental compliance programs and scheduled preventative maintenance. The role helps keep Sheetz stores operating 24/7, 365 days a year. On-the-job and specialized training may qualify technicians as authorized service providers for equipment brands including Lennox, Bev-Air, York, Gilbarco Veeder-Root, True, Captive Air, Hil Phoenix, Lancer, NCR, Amana, and Bunn. Technicians troubleshoot, diagnose, and repair equipment; complete assigned maintenance and cleaning work; handle service calls through the maintenance work order system; and manage assigned inventory and parts requisitions. They communicate maintenance issues and vendor feedback to the Facility Support Manager, attend work-related meetings and training, maintain required certifications, and operate and maintain a company vehicle in compliance with applicable laws and company policies. Other tasks may be assigned by management. A high school diploma or GED, technical/trade training or Sheetz training, a valid driver’s license, and EPA 608 Certification (or the ability to obtain it within 12 months of hire) are required. No experience is required with a skilled trade or apprenticeship completion certificate; otherwise, at least two years of hands-on training in HVAC, electrical, mechanical, or a related trade is required. Equivalent combinations of education, licenses, certifications, and/or experience may be considered.

Requirements

  • High school diploma or GED.
  • Technical/trade training or Sheetz training.
  • Valid driver’s license.
  • EPA 608 Certification, or ability to obtain it within 12 months of hire.
  • No experience required if the applicant has completed a skilled trade or apprenticeship program and holds a completion certificate; otherwise, at least two years of hands-on training experience in HVAC, electrical, mechanical, or a related trade is required.
  • Equivalent combinations of education, licenses, certifications, and/or experience may be considered.

Responsibilities

  • Maintain store equipment, HVAC, refrigeration, petroleum equipment, and facilities in good working order.
  • Troubleshoot, diagnose, and repair equipment according to established procedures while minimizing parts usage.
  • Complete scheduled and assigned preventative maintenance tasks for store equipment.
  • Wash and clean store windows as scheduled and assigned.
  • Communicate maintenance issues, facility and equipment opportunities, and outside service vendor performance feedback to the Facility Support Manager.
  • Use the maintenance work order system to complete repair calls, close completed calls, enter resolutions, update calls, and meet deadlines; respond to high-priority calls according to company guidelines.
  • Maintain assigned inventory, assist with inventory monitoring and control, requisition necessary parts, and provide technical information to the ordering team for non-stock parts.
  • Attend work-related meetings, scheduled inventories, and training classes; maintain certifications required by manufacturers and applicable law.
  • Maintain the company vehicle and follow applicable laws and company policies for its operation and maintenance.
  • Perform other tasks assigned by management.

Benefits

  • Base hourly pay range of $23.72–$43.14, depending on experience and qualifications, plus a bonus based on company performance.
  • Quarterly employee bonuses based on company performance.
  • Three weeks of paid time off after the first 30 days of employment.
  • Parental leave.
  • Medical, dental, and vision coverage.
  • 401(k) match.
  • Employee stock ownership.
  • Uniform and boot allowance.
  • Company-provided tools and supplies.
  • Career paths and promotion opportunities.
  • Professional development and growth opportunities.
  • Tuition reimbursement.
  • Snack discounts.
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