Equipment Coordinator

Griffin Fluid Management•Greeley, CO

About The Position

The Equipment Coordinator supports the overall rental effort, with a focus on incoming calls, rental contract generation, and rental equipment maintenance. The role coordinates equipment availability, contracts, deliveries and pickups, maintenance, repairs, records, and communication across branch management, service, sales, fleet, customers, and other locations.

Requirements

High school diploma or equivalent.
Previous experience in a sales or customer service environment.
Ability to build rapport with staff and customers.
Professional phone demeanor.
Strong written and oral communication skills.
Ability to self-organize and work independently.
Intermediate computer skills, including Microsoft Word, Excel, and data entry.

Responsibilities

Monitor rental equipment utilization in cooperation with branch management.
Manage start and stop dates for rental contracts and maintain equipment hours in the ERP system.
Coordinate equipment availability and status, and maintain an accurate utilization spreadsheet.
Communicate daily with the Service Department about equipment availability and repair status.
Generate repair orders and communicate with customers about repair bills.
Oversee purchase orders for sub-rentals and freight.
Coordinate and track rental drivers for equipment deliveries and pickups, maintaining an accurate rental log.
Create and manage rental agreements through completion.
Obtain current customer certificates of insurance, maintain current insurance records, and file them appropriately.
Arrange service maintenance for rental equipment.
Review rental-contract reports in coordination with the branch manager.
Partner with service and sales departments regarding post-rental charges.
Add rental item codes to the ERP system.
Transfer small equipment from the Sales fleet to the Rental fleet.
Assist Accounts Payable with discrepancies in sub-rental invoices.
Oversee proper receipt of RPO/CVO fleet in the ERP system.
Work with the Fleet Manager to gather information and answer questions about equipment availability and specifications.
Communicate with other locations about branch-to-branch equipment moves and tracking.
Assist with creating customer rental reports as requested.
Maintain and review paperwork for deliveries and shipments.
Initiate repair orders for returned rental equipment and document damage as advised by the service team.
Assist with parts inventory management as needed by the service team, including purchasing and receiving parts on its behalf.
Maintain records of branch-level test certifications.
Perform other related duties assigned by management and duties that contribute to the overall team effort.