Equipment Coordinator - Audiology

Aria Care Partners•Overland Park, KS

About The Position

The Equipment Coordinator supports audiology field teams by ensuring medical providers have the working equipment and supplies needed to provide quality care to residents. The role maintains equipment in accordance with state regulations and Aria’s standards, coordinates ordering and delivery of supplies, maintains detailed equipment and hearing aid inventories, and helps prepare equipment for field use. The coordinator also troubleshoots equipment issues, arranges repairs and replacement parts, and coordinates with vendors and internal teams.

Requirements

  • High school diploma or equivalent.
  • Minimum of 2–3 years of experience in health care operations, medical equipment management, inventory control, audiology support, or a related field.
  • Develop expert-level knowledge of audiology equipment, its functions, troubleshooting, and repair within 60 days of employment.
  • Proficient use of Excel, Word, NextGen, and SalesForce.
  • Strong organizational skills and ability to manage and coordinate supplies and equipment.
  • Ability to prioritize and address multiple demands concurrently.
  • Ability to work both independently and as part of a team.
  • Dependability, including punctuality, following instructions, responding to management direction, and soliciting feedback to improve performance.
  • Openness to continuous process improvement and seeking ways to improve processes.
  • Ability to think on your feet and solve a variety of unique issues.
  • Alignment with the core values: Care Fully, Strive for Excellence, and Team Works.
  • Ability to lift and push up to 100 pounds.

Nice To Haves

  • Audiology Assistant experience.
  • Experience supporting mobile healthcare, long-term care, or audiology services.
  • Familiarity with audiology testing equipment maintenance and annual calibration requirements.

Responsibilities

  • Manage and coordinate supply orders for field teams, ensuring supplies are ordered and delivered on the required timeline.
  • Track major audiology equipment, calibrations, hearing aids, serial numbers, and inventory records.
  • Keep equipment organized and properly inventoried.
  • Maintain and prepare incoming equipment for redistribution.
  • Ship equipment to current field teams upon request.
  • Evaluate equipment stock and request additional equipment as needed.
  • Troubleshoot equipment errors with field team members and coordinate repairs or replacement parts as needed.
  • Coordinate equipment ordering and pricing with vendors.
  • Coordinate with the Provider Support Specialist and Clinical Field Team Managers to provide new equipment to new field team staff before their first clinic.
  • Reconcile hearing aid inventory monthly and report completion to finance.
  • Facilitate custom and Loss & Damage hearing aid orders between field teams and vendors.
  • Perform other duties as needed and deemed necessary.
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