Equipment Coordinator - Audiology
About The Position
The Equipment Coordinator - Audiology supports audiology field teams by ensuring medical providers have the working equipment and supplies needed to provide quality care to residents. The role also ensures equipment complies with state regulations and Aria’s standards. The coordinator manages supply ordering and delivery, maintains detailed inventories of equipment and hearing aids, prepares and ships equipment, and tracks equipment calibrations and serial numbers. The position also troubleshoots equipment issues, coordinates repairs and replacement parts, works with vendors on orders and pricing, and ensures new field staff receive equipment before their first clinic. Additional duties include monthly hearing aid inventory reconciliation and reporting to finance, and facilitating custom and Loss & Damage hearing aid orders. The position follows standard Monday through Friday business hours. After six months of employment, there is an opportunity for a work-from-home day.
Requirements
- High school diploma or equivalent.
- Minimum of 2–3 years of experience in health care operations, medical equipment management, inventory control, audiology support, or a related field.
- Proficient use of Excel, Word, NextGen, and SalesForce.
- Strong organizational ability to manage and coordinate supplies and equipment.
- Ability to prioritize and address multiple demands concurrently.
- Ability to work within a team and independently.
- Dependability, including punctuality, following instructions, responding to management direction, and soliciting feedback to improve performance.
- Openness to continuous improvement and seeking ways to improve processes.
- Ability to think on your feet and find solutions to a variety of unique issues.
- Alignment with the core values: Care Fully, Strive for Excellence, and Team Works.
- Ability to lift or push up to 100 pounds.
Nice To Haves
- Audiology Assistant experience.
- Experience supporting mobile healthcare, long-term care, or audiology services.
- Familiarity with audiology testing equipment maintenance and annual calibration requirements.
Responsibilities
- Develop expert-level knowledge of audiology equipment, including its functions, troubleshooting, and repair, within 60 days of employment.
- Manage and coordinate supply ordering for field teams, ensuring supplies are ordered and delivered on the required timeline.
- Track major audiology equipment, equipment calibrations, and hearing aids through a detailed inventory process.
- Ensure equipment is organized and properly inventoried.
- Track equipment serial numbers and maintain records for requests.
- Maintain incoming equipment and prepare it for redeployment.
- Ship equipment to current field teams upon request.
- Evaluate equipment stock and request additional equipment as needed.
- Troubleshoot equipment errors with field team members and coordinate repairs and replacement parts as requested by audiologists.
- Coordinate with vendors regarding orders and pricing.
- Coordinate with the Provider Support Specialist and Clinical Field Team Managers to ensure new field staff receive equipment before their first clinic.
- Reconcile hearing aid inventory monthly and report completion to finance.
- Facilitate custom and Loss & Damage hearing aid orders between field teams and vendors.
- Perform other duties as needed and deemed necessary.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
