Epic Resolute Hospital Billing Associate Analyst

Deloitte • Jersey City, NJ

112d • $50,000 - $60,000 • Onsite

About The Position

Deloitte is hiring an experienced EPIC Resolute Hospital Billing Associate Analyst through its Project Delivery Talent Model, designed for long-term, onsite client service delivery. The role supports hospital accounts receivable and revenue cycle operations by following up on unpaid claims, investigating payment issues, resolving account discrepancies, and working within Epic Resolute Hospital Billing and related payer and claims systems. The successful candidate will work independently and collaboratively, meet productivity and quality standards, and may lead projects or workstreams. The role is available in multiple U.S. locations. Recruiting for this role ends December 31, 2026. The estimated salary range is $50,000–$60,000, and the position may also be eligible for a discretionary annual incentive program.

Requirements

• At least 1 year of experience in hospital accounts receivable follow-up operations or a related revenue cycle functional area.
• At least 1 year of foundational proficiency with the Epic Resolute Hospital Billing application.
• At least 1 year of experience working to high productivity and quality standards.
• Experience working in a claims clearinghouse system.
• Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related IT discipline, or equivalent experience.
• Ability to work independently and collaboratively as part of a team.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work.
• Ability to build and sustain professional relationships.
• Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment.
• Strong interpersonal skills and professional demeanor.
• Ability to meet deadlines.
• Limited immigration sponsorship may be available.

Responsibilities

• Review accounts receivable aging reports and work queues to identify unpaid and delayed claims.
• Follow up with commercial and government third-party payers about outstanding balances, claim status, and payer requirements for adjudication.
• Analyze claim status, remittance advice, and explanations of benefits to determine causes of non-payment.
• Document claim status details and information provided by payers.
• Provide account information to payers and resolve issues involving eligibility, authorizations, claim edits, coordination of benefits, and missing documentation.
• Rebill corrected claims and route issues to coding, billing, credentialing, denials, or clinical teams as appropriate.
• Review payments, contractual adjustments, denials, and patient responsibility balances to validate accurate account resolution.
• Follow defined standard operating procedures and workflows using Epic Resolute Hospital Billing, claims clearinghouse systems, payer websites and portals, and other required systems.
• Meet or exceed minimum productivity and quality standards and participate in performance improvement plans when required by engagement management.
• Lead projects or workstreams and provide clear guidance to others.

Benefits

• Potential eligibility to participate in a discretionary annual incentive program, subject to program rules and applicable factors.
• Professional development opportunities, including on-the-job learning, formal development programs, mentorship, and opportunities to build skills and take on leadership responsibilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level