Epic Principal Trainer
About The Position
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This Epic Principal Trainer role is an early-career individual contributor responsible for supporting clinical application training across enterprise initiatives, system implementations, and workflow optimization efforts. This role partners closely with Sr Principal Trainers and cross-functional stakeholders to assist in curriculum development, training delivery, and readiness activities. This role is designed for individuals with strong Epic experience who are developing toward full Principal Trainer responsibilities. Epic certification is not required at hire but must be obtained within 6 - 12 months of start date.
Requirements
- Bachelor’s degree or equivalent experience
- 2+ years of experience in clinical informatics, healthcare IT, or enterprise training
- Hands-on Epic experience in an operational, training, or support capacity
- Strong communication and organizational skills
Nice To Haves
- Prior training or facilitation experience
- Familiarity with curriculum development and adult learning principles
Responsibilities
- Support Sr Principal Trainers in developing and maintaining role-based curricula and training materials
- Assist with training readiness activities including environment validation, content reviews, and deployment preparation
- Participate in training delivery and provide support during instructor-led sessions
- Collaborate with Clinical Informatics, Operations, IT, and Learning & Development teams
- Ensure training materials reflect current workflows and system functionality
- Support go-live activities, including at-the-elbow support and issue escalation
- Identify opportunities to improve training content and learner experience
Benefits
- medical
- dental
- vision coverage
- paid time off
- retirement savings options
- wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
