Epic Principal Trainer 2- Grand Central

University of Miami•Miami, FL

1d•Onsite

About The Position

The University of Miami Health System (UHealth) IT Department is seeking a full-time Epic Principal Trainer 2 - Grand Central. This role supports the University’s clinical systems essential for patient care and requires a strong understanding of how business applications integrate. The Principal Trainer will provide training and support to staff members, manage the training environment build, design and produce e-learning modules, develop and deliver training exercises and curricula, create and revise manuals, and promote patient safety by reinforcing proper system usage in patient-centered care. The incumbent will maintain the scope, schedule, and quality of training, and stay current with UHealth’s policies, procedures, and business operations.

Requirements

Bachelor’s degree in relevant field
Minimum 3 years of relevant experience
Ability to communicate effectively in both oral and written form.
Ability to maintain effective interpersonal relationships.
Ability to recognize, analyze, and solve a variety of problems.
Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
Proficiency in computer software (i.e. Microsoft Office).
Ability to process and handle confidential information with discretion.
Ability to work evenings, nights, and weekends as necessary.
Any appropriate combination of relevant education, experience and/or certifications may be considered.

Responsibilities

Participates in pre-production simulations, workflow integration, testing, and validation of system functionality.
Provides end-user training on the various clinical systems' applications supported by the IT Training department.
Develops training project plans in correlation with IT project planning and guidelines to meet implementation deadlines.
Develops lesson plans and curriculum design, training manuals, classroom exercises, competency assessment and testing, and online computer-based learning modules in support of employee roles and job functions that need to use clinical systems to complete their work.
Participates in application testing, simulations, and go-live activities, including production.
Collaborates with analysts on application changes and new features to develop training strategies.
Reviews the interaction with stakeholders, the business community, and end-users to ensure training meets UHealth's business/clinical needs.
Reviews the status of projects and issues on an ongoing basis with leadership.
Analyzes, designs, builds, tests, and troubleshoot application and technical issues related to training environments (MST).
Participates in on-call scheduling as required.
Adheres to University and unit-level policies and procedures and safeguards University assets.